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Snow Sports Desk Staff 

Category Skier Services  
Full-Time/Part-Time Full-Time and/or Part-Time  
Employment Type Seasonal position for Winter 2020-2021.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  

Seeking Snow Sports Desk Staff who are responsible for Ticket & Rental sales, selling and making reservations for Snow Sports lessons, Nastar & race registration and sales and handling any operational procedures that accompany these duties.

Job duties include but are not limited to:

  • Assist guests with reservations and smooth check-in/check-out procedures.
  • Prepare lesson card and get child fitted with equipment and ready to get out on the snow
  • Promote safety and skier/rider responsibility as a top priority.
  • Assist Ski Instructors with ski lessons.
  • Handle financial transactions in a responsible and honest manner.
  • Maintain accurate records and communicate questions or concerns with supervisor.
  • Prepare and serve snacks and meals to children in a timely, efficient and sanitary manner.
  • Maintain cleanliness of the MAZ facility.
  • Read and comply with the Crystal Mountain Employee Handbook, MAZ Policy & Procedures Manual and be responsible for keeping up to date with the Communication Log, emails, required training and meetings.
  • Enthusiastically promote all Snow Sports programs and events.
  • Maintain a positive, creative, friendly, courteous and enthusiastic attitude with guests and fellow employees.
  • Understand Snow Sports School profit objectives and strive to meet those departmental goals in relationship to your personal goals.
  • Advise a supervisor and/or ski patrol of hazardous situations.
  • Perform other jobs and duties as assigned.


Position Requirements


  • Previous experience with Sales 32, SysManager and SMS a plus.
  • Microsoft Excel, Word, Access, Outlook
  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize use of time, resources and technology.
  • Able to analyze, interpret and present data in various formats.
  • Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.


  • High School diploma or equivalent required.
  • Combination of education and experience that enables performance of all aspects of the position.

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
  • The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and /or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Non-smoking candidates preferred.
About the Organization Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit  

This position is currently accepting applications.

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