Share Email Opening Title Training and Education Program Administrator - Donor Services Center  About the Organization LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin. We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.   Description The Training & Education Program Administrator is responsible for engaging as a part of the Centralized Learning Model in the planning, development and deployment of organizational learning programs to meet defined objectives, maximize performance and achieve strategic and operational goals. Is responsible for planning, developing, coordinating, and executing strategies to fulfill the donor services training program in accordance with processor and regulatory requirements. Creates and delivers progressive and adaptable education curriculum to meet defined objectives, maximize performance and achieve strategic and operational goals. Measures and documents learner’s preparedness of practical and productive knowledge, skills and abilities to execute defined processes and procedures. Provides coaching and guidance on accountability for position specific knowledge, skills, and abilities. Develops and fosters cross-departmental collaboration in support of optimal department and organization outcomes. Aligns daily activities with the strategic and operational goals of the organization. JOB DUTIES AND RESPONSIBILITIES Develop, deliver and manage a comprehensive donor services training program in accordance with processor and regulatory requirements. Develop and maintain working relationships with internal key contacts, fostering cross-departmental collaboration in support of optimal department and organization outcomes. Provides coaching and guidance to team members relating to individual accountability for knowledge, skills, abilities and behaviors to meet job expectations. Lead the organizational strategic requirements of the training program processes, techniques and documentation. If this position sounds like something of interest to you, please click here for the full position description to see if you meet the qualifications (Please view link on the job posting through our employment page: https://www.life-source.org/lp/employment/) This position will remain open for 30 days or until filled; however, applicants are encourages to submit their applications as soon as possible as they review process will begin right away.   Position Requirements QUALIFICATIONS Requires a Bachelor’s degree in Communications, Healthcare or related field and 3 years of experience with medical terminology, human anatomy or disease processes in a direct patient or family care setting or equivalent education and experience. Requires previous experience preparing and deliver training programs demonstrating knowledge of adult learning theory, program design, and program evaluation or assessment including competency for multi-media presentation delivery and other related technologies. Experience creating simulation activities preferred. Public speaking skills are essential for facilitation of both in-person and remote forums with the proven ability to obtain pertinent information through observation or interview and translate it to a written training program. Proven formal and/or informal leadership capabilities exhibiting strong written and verbal communication skills with the ability to motivate peers, problem-solve and execute discretionary decision-making ability. Demonstrated ability to provide a high level of customer service to internal and external customers with proficiency in the ability to develop and connect with people quickly. Proven self-directed, motivated contributor with a strong initiative and ability to function autonomously, establish priorities and work effectively within a team environment. Prefer professional previous experience within the organ and tissue donation industry. Must obtain Certified Tissue Bank Specialist (CTBS) within two (2) years of entry in the position. Once certified, you must obtain the required continuing education or recertification credits/process. Must be organized, detail oriented, and have excellent critical thinking and analytical skills. Strong working knowledge of Microsoft Office applications. Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA. Proven skilled and competent in using technology-based devices and mobile tools such as personal computers and related software, electronic medical record systems, mobile phones, and mobile printing devices.   WORKING CONDITIONS Able to work a minimum of 40 hours per week and participate in 24-hour call. Ability to adjust the schedule to accommodate donor services team needs. Working evenings and weekends is required to perform the tasks outlined in this job description. Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area (MN, ND, SD) by ground or air. Affected team member in Category I are regularly exposed to bloodborne pathogens and have a potential for this exposure or handle materials that could spread infection (one or more potential opportunities per month). Additionally, they have regular interaction with staff in patient or donor areas in a hospital or clinic setting while performing their assigned job duties. Ability to lift and carry up to 20 pounds occasionally. Must be able to follow and successfully complete category immunization, health screening and background check requirements.   Shift Various Shifts   Exempt/Non-Exempt Exempt   Full-Time/Part-Time Full-Time   Location Minneapolis, MN - LifeSource   Open Date 9/3/2020   EOE Statement LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   This position is currently not accepting applications. To search for an open position, please go to http://LifeSource.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles General Counsel in Minneapolis, MN Posted on: 4/24/2024 [Apply Now] Follow us See who works here:

 

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