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Title

Room Service Specialist - Food Runner - C 

Position Room Service Specialist - Food Runner  
Location Edgewood Tahoe  
About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

Position Summary:

As a Room Service Specialist, you are responsible for ensuring that the guests have an enjoyable experience dining in their hotel room. Attendants must strive to supply guests with their needs and requests. You will primarily to responsible for delivering guest requests to a guest room while providing above and beyond service. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.

Essential Functions:

  • Delivering tray or table to a guest room.
  • Set up tray or table following proper Edgewood standards.
  • Removal of tray or table from guest room. Remove Trays or table from hallways.
  • Stock supplies.
  • Must be familiar with menu and answer guest questions or concerns regarding food allergies and preparation.
  • Follow proper cash handling procedures, prepare guest checks and collect payments.
  • Follow proper food handling and sanitary procedures.
  • Abide by Nevada State liquor regulations.
  • Operate and understand Point of Sale (POS) system Order taking from the guest
  • Assist co-workers whenever possible.
  • Complete assigned side-work daily including cleaning dining area, workstations, etc.
  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
 
Position Requirements

Qualifications / Special Skills:

  • Must have minimal 1-year experience in a restaurant setting.
  • Must be able to work in a fast-paced environment.
  • Excellent verbal, communication, and interpersonal skills.
  • Possess an upbeat, positive, motivated and professional personality.
  • Must be reliable and organized.
  • Familiarity with POS systems, ex; Aloha, Micros, Info-Genesis.
  • Participate as a team player.
  • Must be 21 years of age.
  • Available to work varied shifts when needed, including weekends, holidays, and nights.

What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):

  • Ethics, Integrity and Trust
  • Action Orientated
  • Approachability
  • Communication
  • Composure
  • Guest Focus
  • Position Knowledge
  • Professionalism/attitude
  • Teamwork

All Edgewood Team Members are Expected to:

  • Embrace and promote all facets of our vision, mission and values.
  • Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures.
  • Strategically balance customer, business, and team member needs.
  • Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.
  • Work with a broad-based constituency and provide excellent service to all internal and external guests.
  • Demonstrate cooperative behavior with colleagues and supervisors.
  • Keep information confidential as directed in the confidentiality agreement.
  • Support and comply with all Edgewood policies, procedures, and standards.
  • Protect Edgewood assets and report all safety concerns to supervisor or Security.
  • Be an ambassador of Edgewood inside and outside of work.
 
Shift -not applicable-  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Part-Time  
Category Food & Beverage  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://EdgewoodCompanies.appone.com



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