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Manager, Project Management 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.

As a Manager leading a group of Professional Services Team Members, you will help ensure the Project Managers have the tools and skills they need to successfully manage their clients. Ascentis takes a very consultative and analytical approach when implementing our clients. Our primary goal is to guide our clients in analysis of their current processes and business needs with an eye towards elevating them to another level. Centered around our cultural norms, the Project Management team will deliver an unsurpassed client experience. As the Manager of this team you will help lead them to success by ensuring efficient client centered processes are created and documented, meeting with team members on a regular basis to coach them and help remove roadblocks, as well as monitoring the work of the team. At times you may be required to manage some client projects due to escalations or other situations but the main focus on this role is to lead the team to success.

Cultural Norms:

What are the general responsibilities of the position?

  • Focused on leading the Project Management team, managing the work across the team, and working collaboratively with other Ascentis teams.
  • Work closely with each of the team members to ensure they have support and guidance in order to meet and exceed team and individual goals.
  • Collaborate with Sales, other Professional Services leaders, Product and Support.
  • Create efficient, scalable processes for the Project Management team to ensure a consistent client experience across all product lines.
  • Assist with client escalations.
  • Help team members grow professionally and gain new skills and knowledge while helping them achieve their own career goals is an important part of this role.
Position Requirements

What are we looking for in a candidate?

  • Passion for leading others
  • Passion for continuous improvement, driving efficient and scalable processes among the Project Management team
  • Strong logical, analytical and problem-solving skills with the ability to give persuasive advice and guidance to clients, leading them down a path to the best possible outcomes.
  • Enthusiasm and flexibility to thrive in a fast-paced and ever-changing work environment
  • Strong and collaborative communication skills enabling you to develop strong relationships with a variety of personalities across multiple teams
  • Experience prioritizing issues and maintaining multiple detailed projects simultaneously
  • Highly organized with exceptional follow through
  • Excellent verbal and written communication skills
  • Proven track record of setting and managing to deadlines
  • Ability to function within a defined process while still having the capacity to see the big picture and step outside the box where appropriate
  • A team player who is focused on providing an exemplary client centric experience
  • Travel required ~10%
Location Minneapolis  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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