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Title

Patient Registration Clerk 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

SUMMARY: Under basic supervision, performs general receptionist duties and provides customer service to patients; collects patient information needed to compile medical bills.

 

PRIMARY DUTIES AND RESPONSIBILITIES:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

 

  • Performs receptionist duties; answers phones and schedules appointments; greets and checks-in patients; records patient information, assists with billing insurance, and collecting payments.
  • Conducts intake interviews with new or readmitted patients to gather necessary administrative information; assists patients in completing paperwork, computes and verifies family income and size and places patient appropriately on sliding scale; explains billing policies and fees to patients.
  • Enters patient information, demographics, and billing information into computer system.
  • Responds to inquiries and interprets medical information for patients and nursing staff.
  • Supports the relationship between the Teton County staff and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned.
 
Position Requirements

MINIMUM QUALIFICATIONS:

Education and Experience:

  • High school diploma or GED equivalent; AND two years of clerical or office work experience, preferably in a medical environment; OR an equivalent combination of education, training, and experience.

 

Required Licenses and Certifications:

  • Must possess a valid Wyoming/Idaho Driver’s License and maintain an acceptable driving record.
  • Bilingual in English/Spanish.

 

Required Knowledge of:

  • Medical terminology and billing codes.
  • Medical intake screening based on medical knowledge of specific organizational practices.
  • Medical billing procedures and regulations.
  • Administrative and clerical procedures.
  • Practices and procedures of proving customer service.

 

Required Skills in:

  • Operating a personal computer utilizing standard software and some specialized software; operating standard office equipment.
  • Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work; communicating clearly and concisely.
  • Creating and maintaining records and confidential information.

 

Physical Demands/Work Environment:

  • Work is performed in a standard office environment.
 
Hiring Range $16.79/hr - $17.64/hr  
Application Deadline November 2, 2020  

This position is currently accepting applications.

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