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Store Manager, Academy Museum 


The Academy Museum of Motion Pictures furthers the understanding, celebration, and preservation of cinema through inclusive and accessible exhibitions, screenings, programs, initiatives, and collections. Welcoming visitors from Los Angeles and around the world, the Museum works in active partnership with motion picture artists and specialists, scholars, staff, and diverse communities to contextualize and challenge dominant narratives around cinema, inspiring discourse, connection, joy, and discovery.


The Store Manager will report to the Director of Retail to train our retail sales and stockroom associates and manage the daily operations of the store including the fulfillment of e-commerce orders. Visitors will enjoy perusing our unique shop, which celebrates the many exhibitions contained in the Academy Museum’s collections. Our mission is to offer a first-class retail experience for all guests who visit the shop.


You Will:

  • Open the museum shop for business to the general public, visitors and patrons of the museum.
  • Assist in staffing and stocking the shop in advance of our April 2021 opening.
  • Help with coaching, monitoring, and appraising retail staff to provide first-class retail services to visitors while encouraging enthusiasm for and knowledge about exhibitions and items in the collection.
  • Work with the Director of Retail Operations and the team to develop and produce events such as book releases, book signings, product launches and other public events.
  • Help communicate information about retail operations to museum management and staff.
  • Maintain a safe and clean retail environment. Creating a polished aesthetic for the retail area.
  • Work with retail staff and security to minimize shrinkage.
  • Monitor staff customer service levels and lead by example in providing service of the highest quality.
  • Increase customer loyalty by establishing relationships with potential and actual repeat customers.
  • Oversee and resolve customer service requests.
  • Complete all required ongoing training, including security training, audience engagement and collection training, visitor orientation training and product information training.
  • Help manage retail staff and additional contractors.


Position Requirements

You Have:

  • Experience with recognized, successful high-end, specialty store and design-focused retail.
  • 5+ years supervisory experience.
  • A bachelor’s degree preferred or equivalent combination of retail business experience.
  • Knowledge of film making and fan of movies.
  • Must be customer-focused.
  • Multi-lingual skills a plus.
  • Experience providing feedback and encouraging excellent sales performance.
  • Ability to build relationships to foster teamwork and develop partnerships.
  • Experience with Teamwork POS system a plus, Excel (can maintain complex spreadsheets) and Adobe Photoshop.
  • Flexibility to work evenings, holidays, and weekends: (Prior to opening standard office hours will be Monday through Friday. After the opening the schedule will include Saturdays and Sundays).
  • A commitment to diversity, equity, accessibility, and inclusion.


Physical demands:

  • Intermittent walking, standing, and stooping.
  • Lift and move up to 50 lbs.
  • Work in public spaces


Our Benefits:

  • Comprehensive medical, dental and vision
  • PTO and Sick Time
  • 401(k)
Full-Time/Part-Time Full-Time  
Position Store Manager  
Exempt/Non-Exempt Exempt  
Open Date 8/21/2020  
Location Los Angeles  
About the Organization The Academy is the world's preeminent movie related organization, comprised of 9,000+ accomplished individuals working in cinema. We recognize and uphold excellence in the motion picture arts and sciences, inspire imagination, and connect the world through the medium of motion pictures.

EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.  

This position is currently not accepting applications.

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