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Loan Closer 

About the Organization Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Chicago, IL  
  • Review files received from processing thoroughly to check if all documents needed for closing are available.
  • Make calls to concerned third parties with to schedule loan closing.
  • Work with the borrower and loan officer to schedule closing date and time as per the prescribed dates from management and borrower's agreement.
  • Coordinate with Title Company and investor for setting up closing schedule.
  • Revert to processing for any missing documents needed.
  • Updated comments and ensure all the fees and cost are accurately calculated.
  • Prepare closing instructions and coordinate with Title Company to monitor the closing and funding.
  • Ensure all at close and funding conditions are met as per investor requirements.
  • Manager the document management system to show only relevant documents and correct names.
  • The closer is the next in line to check the processor's work for completion.
  • Closer must have strong computer skills and proficiency with loan industry software, in addition to a working knowledge of word processing and spreadsheet programs.
  • Closer should have current knowledge of loan closing and documentation procedures, closers must have solid math and calculation skills.
  • The mortgage loan closer usually has 24 to 48 hours to complete the file and ready it for closing. After the closing, the closer has 2 weeks to ensure that the loan has funded and the paperwork is complete for compliance standards.
  • Verification of all the loan application documents.
  • Verifying and updating the details of loan into the system.
  • Verifies accuracy and consistency of specifications on documents, such as title, appraisal and insurance forms.
  • Closer completes all the closing paperwork on behalf of the lender to send to the real estate attorney to complete the closing.
  • Reviews approved mortgage loan to determine conditions that must be met prior to closing and funding such as purchase of private mortgage insurance, Taxes & HOI to be paid.
  • Coordinating with the Lender and Escrow Company on HUD approval and final loan Document.
  • Coordinating with borrower and escrow officer about loan closing and explain HUD settlement statement to borrower in detail about the charges - Calls borrower, real estate broker, and title company to request specified documents, such as receipt for payment of outstanding tax bill.
  • Call and confirm closing with all the concern parties on the day of closing and answer queries of Notary/borrowers at the time of closing.
  • Verifying all the signed loan packages.
  • Funding the loan after complete verification of the signed documents and ensuring compliance to relevant state/lender guidelines.
  • Working on wholesale loans and satisfy all the requirements of the investors to sell the loan in the market.
  • Dealing with all the funding requirements of the lender.
  • Providing first line customer support by answering queries & timely resolving their issues, ensuring minimum TAT.
  • Assessing the customer feedback, evaluating areas of improvements & working on critical feedback.
Position Requirements
  • Position is based in Charlotte, NC Operations Center
  • High School diploma; College degree preferred.
  • Should have good computer handling skills, well versed with keyboard shortcuts and able to identify new ways to complete a task in less time.
  • Strong analytical skills and experience with mortgage rates.
  • Multi-tasking skills, showcased through the use of several applications.
Req Number MOR-20-00030  
Close Date  
Salary Range  
Position Loan Closer  
Division Lending Solutions Group  
Post Internal Days 0  
Created By Sharon Davis  
Number of Openings 3  
Open Date 8/17/2020  

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