Share Email Opening Title IT Infrastructure Manager - Temporary Position for 3 Months  About the Organization Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.   Description Position Title: IT Infrastructure Manager (Temporary Position/3 Months) Organization: Jewish Family Service Position Type: Manager Benefits: Benefits for this position include a medical, dental and vision coverage with sick pay. Position Overview: JFS is looking for a compassionate, mission-driven individual Manage the day to day operations of the IT Infrastructure team - but not limited to - Deployments, infrastructure improvements, infrastructure related to Site Technology, and Project Management (infrastructure related). The IT Infrastructure Manager will assist the IT Director and COO in research/selection/project management/deployment of relevant technology initiatives. The IT Infrastructure Manager will be the 'air traffic controller' for all related infrastructure, ensuring the respective areas are focusing on the goals and objects laid out by the IT Director and COO. The IT Infrastructure Manager will work closely with the IT Director on IT related projects. Responsibilities: Performs analysis of server infrastructure environment needs and contributes to design architecture, integration and installation. Maintains hardware and software lifecycle maintenance and asset refresh needs. Works with consultants to ensure that the computer system platforms provide sufficient computing resources to deliver the desired level of business performance. Coordinates with other departments in order to understand and meet their requirements. Evaluates hardware and software requirements and capabilities and makes recommendations. Checks systems in order to optimize performance and to initiate recovery action after system failures. Establishes budgetary requirements for equipment replacement. Establishes and controls systems access and security. Performs regular security access audit reviews. Monitors customer service and maintains infrastructure stability, collects and analyzes key performance metrics required for regular consumption and capacity analysis. Manages computer operation scheduling, backup, storage and retrieval functions. Coordinates third-party maintenance for hardware and software services. Develops or establishes strong relationships with service providers. Negotiates and contracts with consultants, technical personnel and vendors for services and products. Prepares and maintains documentation of platform configurations and infrastructure architecture. Develops, maintains and tests disaster recovery plans. Directly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Performs other non-essential duties as assigned Project Management Responsibilities Lead the effort to design and implement new Cisco Meraki WAPs and Network switches. Lead the effort in cutover to new VoIP cloud system. Lead the effort in cutover to new ISP and SD-WAN solution. Network & Related Duties Manage the IT Team to effectively apply their skills to accomplish the objectives set forth by the COO and Director of IT. Maintain and optimize local company networks and servers Responsible for maintaining key relationships with vendors or potential vendors. Be responsible for device and password management Oversee data backup and system security operations (e.g. user authorization, firewalls) Manage installations, upgrades and configurations of hardware and software (switches, WAPs, Routers, Firewalls) Assess system performance and recommend improvements Resolve issues escalated by help desk technicians Ensure data is handled, transferred or processed according to legal and company guidelines Provide support and guidance to stakeholders on projects Control costs and budgets regarding IT systems Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses Develop IT policies and practices   Position Requirements Skills/Abilities that are a Must-Have: Expert in Microsoft 365, Teams, SharePoint online. Advanced Proficiency with TCP/IP Connectivity, DNS and VPN. Strong networking skills; in-depth knowledge of switches and routers. Full knowledge of TCP/IP Subnetting & wireless technologies Proven experience with wireless technologies Expert in MS Exchange Expert in Windows Server Technology. Proven knowledge managing Active Directory Expert knowledge in VoIP technologies PowerShell Scripting Hyper-V and virtualization technologies SAN / NAS Storage technologies Fundamental security knowledge, including firewalls, packet-filtering, Next Generation Firewalls (NGFW). Qualifications Bachelor's Degree in Computer Science, Math, Engineering or comparable experience plus a minimum of 5-8 years in production IT management; or an equivalent combination of education and experience. Advanced networking certifications preferred. Advanced industry standard certifications a plus. Extensive experience required managing teams and with responsibility for completing complex deployment projects within budget and on specific timelines. Experience designing and/or troubleshooting server infrastructure problems and providing superior customer service. Experience with popular server OS platforms. Experience working with network monitoring systems or equivalent experience. Detailed understanding of IP addressing, IP routing protocols, Internet technologies and standards, Internet security issues, circuit technologies, communications engineering standards, web and network access technologies, computer office software suites. Extensive experience managing complex Active Directory environments. Extensive experience managing VoIP systems.   Location Jewish Family Service of San Diego - Turk Family Center   Category IT- Information Technology   EOE Statement Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   This position is currently not accepting applications. To search for an open position, please go to http://JewishFamilyServicesofSanDiego.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Job Developer in San Diego , CA Posted on: 3/14/2022 [Apply Now] Resettlement Program Supervisor in San Diego , CA Posted on: 2/28/2022 [Apply Now] Safe Parking Program - Site Supervisor (Encinitas) in Encinitas, CA Posted on: 5/6/2022 [Apply Now] Bachelor of Social Work Internship - Safe Parking Program in San Diego, CA Posted on: 5/21/2021 [Apply Now] Master of Social Work Intern - Case Manager in San Diego, CA Posted on: 7/21/2021 [Apply Now]

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