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Sales Development Rep 

Location Orchestra Software  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
About the Organization Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software's Customer First focus supports their use cases and meets them with state-of-the-art Cloud-based technologies. We've created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don't just make software, we help growing industries run better. Phew!

So, what else? We LOVE our customers, we LOVE our people, and we LOVE beer. We DON'T love ego, have zero patience for it. So if you REALLY think you're all that and don't need to grow, need not apply.


Sales Development Reps are responsible for managing incoming leads and creating new opportunities by prospecting in support of the Sales Executive. Key skills would be qualification of incoming leads and opportunities, asking questions in the discovery process to uncover key information to be used in the ongoing sales process, and fostering relationships for long-term sales processes. The role would require someone to work closely with the Sales Executive(s), help manage their schedule, and ongoing prospecting to fill their sales pipeline. This role requires a hunter mentality, someone who can work in a fast-paced environment, handle stress easily, and is willing to work hard for the success of the team. Knowledge of the brewing, distilling, and other craft beverage industries is a plus.

Key Responsibilities

  • Qualify inbound leads
  • Cold call/email prospective clients - generate leads
  • Answer incoming contact forms
  • Reach out to new, incoming leads
  • Get leads to weekly demonstrations and manage follow ups
  • Move leads through the pipeline
  • Have full understanding of the product and translate its value
  • Ask hard questions and listen
Position Requirements
  • 2 years’ experience in Sales or Customer Service
  • Understanding of the sales process and dynamics
  • Commitment to customer service and customer first mentality
  • Interpersonal skills, including ability to quickly build rapport
  • Experience with Salesforce or like CRM
  • Mind for software and technology
  • Competency for Microsoft
  • Ability to work in fast paced environment
EOE Statement Orchestra is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.  

This position is currently accepting applications.

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