Share Email Opening Title Accounts Receivable/Gift Processing Assistant (Temporary)  Main Focus   LOCATION   About the Organization The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.   Description The Lucile Packard Foundation for Children's Health is looking for a temporary Gift Processing Assistant to join our development services team for a period of approximately six months. As our Gift Processing Assistant, you will work with our gift processing team to receipt, record and acknowledge all incoming gifts. As part of this team you will help to ensure that every gift reaches its designated purpose and that every donor's generosity is acknowledged. You will also have the opportunity to assist with database maintenance tasks in our donor database which may include updating constituent records, processing return mail, creating acquisition records, and screening for duplicate records. As part of this team, you will help to ensure that every dollar we raise is used to advance our mission of child and maternal health. In this position as Gift Processing Assistant (Temp) you will: Process gifts which includes entering relevant gift information in the donor database and ensuring each gift is deposited. Help ensure the accuracy of the gift entry by performing daily audits and identifying potential issues. Serve as an initial point of contact to help donors with questions about gifts, including managing the general gift processing email inbox and receiving phone calls from donors. Add, update, and correct address information in constituent records using information obtained from a variety of sources including online resources, returned mail, National Change of Address (NCOA), donors, and other foundation staff. Research and enter constituent relationship links within the donor database (spouse, child, family member, etc.). Assist in data integrity and maintenance projects as assigned by the Database Manager. Contribute to the team's success by helping to identify, research, and/or participate in any projects to improve policies and processes. Be able a reliable and dependable member of the Gift Processing team with regular predictable attendance. Be able to work overtime if necessary, especially closer to the end of the year during our busy season. Be comfortable working in the office, following the Foundation's Social Distancing Policy. Flexible and enthusiastic to learn new processes and/or handle various projects as assigned.   Position Requirements QUALIFICATIONS Competencies Accuracy: You will be expected to accurately identify and sort different types of incoming gifts and enter them into our database, Raiser’s Edge, with minimal input errors. If an error occurs, you strive to learn from the error to determine why it occurred and how to prevent it from happening again. Adaptability: You must adapt to a changing workload especially as we approach the year-end busy season. You will also handle a variety of tasks and should be able to move quickly from one task to the next. You need to be able to switch focus easily without losing efficiency and should be open to trying new approaches to accomplishing tasks. Communication: You must be able to communicate clearly in writing (email) or on the phone. Importantly, other development staff are confident calling you for help. Efficiency: You have the focused attention to complete a series of tasks efficiently. You can complete a set of tasks in a reasonable time period with accuracy and efficiency. Teamwork—You will collaborate with teammates to make sure that tasks are completed. You will work with team members to problem solve and step in to support the team and the work as needed. KNOWLEDGE, SKILLS & EXPERIENCE To perform this job successfully, you must be able to perform each essential duty satisfactorily. Listed below are points representative of the knowledge, skill, and/or abilities required for you to be successful in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two (2) years of experience in an administrative or bookkeeping role. Experience doing data entry with strong attention to detail. Ability to manage multiple projects simultaneously in a busy environment. Ability to exercise good judgment and handle confidential and sensitive information with the utmost discretion. Experience with Microsoft Excel, Word, and Outlook. Experience with Access database a plus. Ability to work with a wide variety of people and to represent the Foundation professionally with excellent written and verbal communications skills. Ability to be proactive and work independently or with minimal supervision. Motivated to learn new skills and to seek and accept supervisors’ guidance, feedback and coaching. Proven ability to be resilient and adaptable in the face of changing priorities. A positive outlook and a passion for continued learning and growth. Experience working in a non-profit foundation and college-level courses in business or database management would be helpful in this role. Familiarity with a non-profit fundraising database software such as Raiser’s Edge, and/or experience developing new skills using databases and/or reporting systems.   EOE Statement WE’RE COMMITTED TO DIVERSITY, EQUITY, INCLUSION AND BELONGING… Our Foundation embraces all individuals and celebrates the unique differences each of us bring to our team and community. Our approach to fostering diversity, equity, inclusion, and belonging is rooted in our cultural touchstones and inherent in our work to encourage every employee to bring their best, most authentic self to work and to provide each of them the opportunity to achieve their full potential. We envision a world where race, gender, resources, and other factors do not serve as barriers to attaining optimal health. We recognize that this vision requires the commitment and actions of everyone. To support this goal, we pledge to: · Conduct ourselves in a manner that garners trust and respect from others. · Foster a welcoming and supportive environment for our team members and community. · Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other. · Approach others with an open mind, compassionate heart, actively listening to their perspectives. · Foster effective teamwork and encourage collaboration amongst our team and constituents. The Lucile Packard Foundation for Children’s Health is an equal opportunity employer.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   RANGE   This position is currently not accepting applications. To search for an open position, please go to http://LUCILEPACKARDFOUNDATIONFORCHILD.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Executive Project Administrator, People Operations in Palo Alto, CA Posted on: 4/8/2024 [Apply Now] Executive Development Administrator in Palo Alto, CA Posted on: 2/13/2024 [Apply Now] Executive Assistant, Office of the President in Palo Alto, CA Posted on: 2/26/2024 [Apply Now] Deputy Chief of Staff, Office of the President in Palo Alto, CA Posted on: 2/26/2024 [Apply Now] Associate Director, Major Gifts in Palo Alto, CA Posted on: 2/9/2024 [Apply Now] Follow us See who works here:

 

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