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Title

Restaurant Supervisor 

Category Food & Beverage  
Full-Time/Part-Time Full-Time  
Employment Type Year Round Position.  
Shift Various Shifts  
Age Requirements The minimum age requirement for this position is 18.  
Description

Crystal Careers Start Here! Now Hiring Restaurant Supervisor.

Seeking a detail oriented individual with strong hospitality leadership skills for the role of Restaurant Supervisor for both the Wild Tomato and Thistle Pub & Grille Front of House staff. This position will assist the Restaurant Management in overseeing the daily operations of restaurants and the preparation and service.

Job Duties and Responsibilities include:

  • Perform frequent guest, staff and overall dining room check-ins to ensure consistent high quality of preparation and service.
  • Supervise operation of bar and dining room floor to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
  • Work to prevent, but resolve guests concerns if they arise in a professional and proactive manner.
  • Comply with all health and safety regulations.
  • Participate in associate scheduling and labor control for the front of house.
  • Responsible for ongoing support and new hire front of house training programs.
  • Supervise bar operation during service and monitor bar area.
  • Responsible for the front of house cleanliness and sanitation through staff section responsibilities.
  • Ensures guests enjoys and staff deliver a superior dining experience.
  • Assist staff with daily check outs and tip reporting.
 
Position Requirements

Competencies:

  • Minimum of 2 years of prior food and beverage supervision experience is required.
  • Certification in TIPS or TAM preferred.
  • Proficient in Aloha, SMS and POS Systems.
  • Proficient in Microsoft Office Suite applications (Excel, Word, Access, Outlook, Power Point) and Microsoft Publisher.
  • Clear and concise verbal communication skills.

Education:

  • AA/AS degree preferred preferably in Hospitality Management or equivalent work experience.
  • Combination of hospitality experience and education acceptable.

Physical & Other Requirements:

  • Ability to lift up to 30 lbs.
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
  • Ability to work in a fast paced environment.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Pre-Employment background check, survey and reference checks required.
  • Non-smoking candidates preferred.
 
About the Organization Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.  

This position is currently accepting applications.

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