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Title

Customer Service Supervisor - Mancini Beverage 

Description

JOB SUMMARY:

Oversee and supervise all customer service, clerical and administrative support staff. Maintain a high level of professionalism and customer satisfaction.

ESSENTIAL JOB FUNCTIONS:

  • Duties/Responsibilities
    • Oversees customer service, clerical and support services, ensuring tasks are completed in a timely and effective manner.
    • Assists customer service, clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
    • Maintain a high level of customer satisfaction
    • Implement processes and procedures to improve efficiency in the Customer Service Department
    • Ensure that nightly process and all functional processes are completed in an efficient and timely manner
    • Completes, prepares, and distributes various forms and reports.
    • Maintains records, documentation, and files.
    • Schedules meetings and daily operations.
    • Participates in budget preparation and administration.
    • Evaluates and implements policies and procedures.
    • Performs other related duties as assigned.

 
Position Requirements

Bachelors Degree Preferred

At least 3 years Customer Service / Office Experience

 
Full-Time/Part-Time Full-Time  
Shift Days  
Division Rhode Island Distributing Co. LLC  
Exempt/Non-Exempt Exempt  
Location RID West Greenwich  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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