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Engagement Specialist 

Open Date 7/31/2020  
Close Date 8/14/2020  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Bargaining / Non-Bargaining Non-Bargaining  
Division Community Investment  
Location Community Investment  
Reports To Director of Engagement & Economic Empowerment  
Schedule Monday-Friday, 8:00 am-5:00 pm. Evening and weekend hours may be necessary and schedule is subject to vary based on departmental need.  
Pay Rate $45,000-$55,000/yr.  

Supports the Engagement and Economic Empowerment team and its activities to develop strategies that empower all residents with access to economic opportunity and meaningful civic participation. Innovation, creativity, and problem solving are critical skills for success.

Supervises the field work of full- and part-time AmeriCorps members and occasional volunteers.

This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.

• Empowers the community by engaging residents and working with them to improve the quality of life in their neighborhoods and by facilitating civic participation, community partnerships, and awareness and accessibility to city services.
• Assists the Director of Engagement & Economic Empowerment with the department’s outreach and communication efforts and prepares messaging and communication related to major projects and services.
• Leads the Neighborhood Council engagement strategy in collaboration with neighborhood-based organizations and leaders.
• Direct outreach on city services and resources relevant to neighborhood-based leaders and organizations. (i.e. Love Your Block, Neighborhood Council)
• Assists with the facilitation of public dialogues and consensus building to identify and address issues involving the City of South Bend and various community stakeholders.
• Serves as a representative for the department to the public; prepares and presents oral public reports; provide program information, answer questions and assist the public as necessary.
• Promotes the City’s vision for South Bend neighborhoods that embodies inclusion and economic opportunity for all residents.
• Monitors project progress, paying special attention to project goals, expenditures, and applicable rules and regulations.
• Keeps statistical data on division and departmental funded activities.
• Assists with and/or conducts on-site visits to verify project data.
• Prepares reports on program activities and progress.
• Prepares plans, letters, resolutions, ordinances, grant applications and other documents as necessary for the approval of the Common Council and other government agencies as required.
• Develops and maintains effective relationships with key area partners, including the NRC and neighborhood associations, business associations, community leaders, City Officials, the media, and the public.
• Researches national, state and local funding sources in furtherance of City empowerment and equity goals.
• Assists with the planning, development, and implementation of strategies to facilitate community involvement with DCI/Redevelopment programs and initiatives to advance equity, transparency, and innovation.
• Researches and helps develop and implement innovative business and community development policies, procedures, and protocol designed to improve equity and community engagement.

• Other duties as assigned.

To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements

• A college degree in communications, urban planning, public administration, or a related field. One to three years of increasingly responsible, practical experience in neighborhood development, planning, data analytics, program management or similar experience is preferred.

• Demonstrated ability to build and maintain relationships with a diverse group of individuals, including industrialists, architects, contractors, developers, owners, decision makers, and the general public.
• Ability to work effectively with diverse ethnic and cultural groups and community residents.
• Demonstrated ability to work with efficiency, flexibility, humility, and good humor.
• Commitment to excellence, innovation, and data-driven evaluation.
• Ability to analyze projects and performance against goals/measures.
• Ability to manage and adapt to ambiguity and conflicting priorities in a public office environment.
• Knowledge of principles and practices of urban planning, redevelopment, business assistance and economic development, neighborhood revitalization and housing programs;
• Ability to relate well with community leaders, elected and appointed officials and diverse community and civic groups.
• Strong communication and inter-personal skills including the ability to clearly explain long term, complex plans and alternatives in both private and public meetings and presentations.
• Strong project management and data management skills, including a sharp attention to detail and the ability to manage multiple projects simultaneously.

• Valid Indiana Driver’s License, or ability to obtain one.

Personal computer; motor vehicle; calculator; phone; copy and fax machine.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

Work is performed mostly in office settings, with moderate inside temperatures. Some outdoor work is required in the inspection of various business operations and construction sites. The noise level in the work environment is usually quiet to moderate. Entire office is smoke free.

Required Pre-employment drug screen  
About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.

***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***  
EOE Statement EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer at and Office of Human Resources at to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).  

This position is currently not accepting applications.

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