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Title

Associate Dining Room Lead Supervisor 

Category Hospitality  
Description

SUMMARY:
Responsible for the supervision and coordination of all food production.

EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

ESSENTIAL DUTIES OF THE POSITION:

  • Enforce performance standards, policies and procedures in the venue are in accordance with Grand Casino’s mission and objectives.
  • Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all Tribal, Federal, State and Local applicable laws.
  • Responsible for evaluating and training of the Associates ensuring staff’s compliance with all guest service standards.
  • Ensure venue operations are run in a smooth, efficient manner to ensure guests satisfaction.
  • Review and approve all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Associates in a fair and equitable manner.
  • Responsible for listening to, evaluating and assuring control of guest grievances and settles them without delay.
  • Responsible for the job performance of all Associates and provides feedback on it to aid the Associates in developing and enhancing skills.
  • Provide input to Management concerning operational deficiencies and areas in need of attention.
  • Establish priorities for all Team members and provides assistance as needed.
  • Knowledge of Grand Casino’s internal controls, policies and procedures.
  • Responsible for maintaining all venue equipment and the appearance of the venues in accordance with Mille Lacs Corporate Ventures standards.
  • Responsible for maintaining open communication throughout the venues, through staff meetings, weekly supervisory meeting, and daily pre-shift meetings.
  • Responsible for the staffing, training, evaluating and coordination of all food production Associates.

HIGHLIGHTED BENEFITS:

  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Associate Fitness Room
  • Associate Dining Room available 24/7
  • Life Insurance
  • Employee Discounts
  • Short and Long Term Disability
  • Paid breaks
  • On site computer lab
 
Position Requirements

EDUCATION and/or EXPERIENCE:

  • Three (3) years kitchen operation experience required, including one (1) year supervisory / managerial experience or two (2) years as a Mille Lacs Corporate Ventures Line Cook.
  • Serv-Safe Certification preferred. Certification is required within one (1) year of placement.
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Associate Dining Room Lead Supervisor  
Division Grand Casino Hinckley  
Close Date  

This position is currently not accepting applications.

To search for an open position, please go to http://MilleLacsCorporateVentures.appone.com



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