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Title

Installation Success Agent 

About the Organization SafeStreets is ADT's Top Authorized Provider in the US. Throughout our longstanding partnership with ADT, the largest security provider in the industry, SafeStreets has installed over a million security systems nationwide. And we're not done yet!




Our longevity and success are attributed to attracting and hiring quality talent and helping them develop a long-term career with the organization. We stand apart from the rest and exceed the norm because we cultivate meaningful relationships with our clients and employees. We are dedicated to training our team members and developing their full potential for a successful career.




If you are self- motivated, have an entrepreneurial personality, are looking for a rewarding career with a stable and growing company, apply today to become a member of the SafeStreets Family!


 
Description

Our Installation Success Agents strive to deliver a 5-star experience to all customers and Installation Consultants they serve. The ISA must possess the ability to prioritize, problem solve, fulfill requests and maintain the database while building a positive relationship with our customer and Pros on the field.

Required Experience and Job Duties:

A minimum of one year of Customer Service-related experience

Field inbound customer calls and resolve customer concerns that may include billing, monitoring agreement questions and service scheduling.

Ensures customer inquiries are resolved in a timely and accurate manner while adhering to Safe Street's established procedures and controls.

Utilizes exceptional time management skills to accomplish assigned tasks

Provide high level of customer service; both on the phone and in person

Maintains professionalism in dealing with customers and co-workers at all times

Must have excellent typing and computer skills including, but not limited to, Microsoft Office Suite including Outlook and Excel

Must be able to understand and write email messages and general correspondence

Flexible schedule

High School Diploma

What we offer:

Competitive compensation

Benefits (for full-time employees)

401(K) with company match

Growth opportunities!

 
Position Requirements

Additional Requirements:

Strong analytical ability required to effectively communicate with all levels of employees, management and customers

Attention to detail

Must have a positive “can do” attitude and contribute to a positive work environment

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Location ID - Rexburg  
Category Customer Service  
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift Various Shifts  
About The Organization  
Hiring Manager  
Position Installation Sucess Agent  
Close Date  
Number of Openings 1  
Hiring Manager(s)  
Open Date 7/23/2020  
EmpID None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://SafeStreetsUSA.appone.com



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