Responsible for handling guest check transactions in a prompt and courteous manner and in accordance with Mille Lacs Corporate Ventures service standards.
ESSENTIAL DUTIES OF THE POSITION:
Responsible for receiving payment from guests in a prompt and courteous manner.
Responsible for adhering to established cash control policies and procedures of Grand Casino.
Advise Guest of waiting time and areas of the Venue.
Responsible for preparing orders in a timely manner.
Answer any guest questions and directs concerns to appropriate management.
Address any guest complaints to resolve them quickly and courteously.
Responsible for seating Guests according to the established procedures of the venue.
Responsible for delivering excellent Guest Service in an upbeat, friendly manner.
Encourages mutual respect, dignity and integrity with all Associates, by setting positive examples at all times.
Any and all other duties as assigned.