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Hotel Housekeeping Lead  

Category Hospitality  


Responsible for assisting in the successful coordination and direction of all activities of the Room Attendant Division of the Housekeeping Department, ensuring an exceptional standard of cleanliness is achieved and maintained in all guest rooms.


  • Guides, supports and supervises Room Attendants in the proper execution of their daily responsibilities.
  • Coordinates maintenance work orders in regard to replacement or repair of furnishings in Guestrooms, and ensures completion of project.
  • Routinely inspects Guestrooms, identifying cleaning needs, potential safety hazards, problems or repair needs, and delegating work to the appropriate person(s).
  • Inspect for adequate supply of linens, cleaning chemicals and amenity inventories, re-ordering and re-stocking when necessary.
  • Responsible for complying with all Hotel inspection processes.
  • Responsible for MSDS books updated, training, and compliance with all safety regulations.
  • Follows all policy and procedures with regards to handling lost and found items.
  • Report room damage to management immediately.
  • Maintains adequate staffing levels in the Housekeeping Department, by training, Associates, as needed.
  • Prepares various daily, weekly and monthly reports, offering suggestions and recommendations, where appropriate, to improve productivity and cost-efficiency.
  • Consistently motivates Housekeeping Team to maximize productivity and keep morale levels high.
  • Notifies Supervisor of incidents or conflicts that affect normal business operation or Guest services.
  • Ensures compliance with energy conservation and job safety regulations.
  • Responsible for maintaining a consistent and regular attendance record.
  • All other duties as assigned.
Position Requirements


  • Values based leader and active role model in living and teaching the MLCV Way.
  • Act as an advocate for property strategies that further support the department’s needs.
  • Delivering guest service that is more immersive, customized and responsible to changing expectations.
  • Organized and flexible to meet the needs of the business, guests and associates.
  • Understanding of company/business needs.


  • High School Diploma or General Education Degree (GED) or pass the Basic Skills Assessment.
  • Six (6) months Housekeeping experience required.
  • Or, successful completion of a related company approved development placement program.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Housekeeping Lead  
Division Grand Casino Mille Lacs  
Close Date  

This position is currently not accepting applications.

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