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Relationship Manager 

About the Organization As a research and action organization, Center for Policing Equity (CPE) produces analyses identifying and reducing the causes of racial disparities in public safety. Using data-driven approaches to social justice, we use science to create levers for social, cultural, and policy change.

We are research scientists, race and equity experts, data virtuosos, and community trainers. We use data to build a more fair and just system. We partner with law enforcement and communities. Our aim is to bridge the divide of communication, generational mistrust, and suffering. But most of all, we are the path that science can forge towards public safety, community trust, and racial equity.

Location Los Angeles, CA  
Close Date 10/13/2020  
Full-Time/Part-Time Full-Time  

Position Description

Relationship Managers serve as each law enforcement agency’s guide through the entire post-recruitment process, from intake to delivery of products and services. Acting as CPE’s main point of contact with each LEA, RMs provide high-quality, high-touch service.

The Relationship Manager reports directly to the Director of Law Enforcement Initiatives.

Key Responsibilities:

  • Assist our LEA partners in making sense of their data-driven intervention results. Help the Chief and the executive team thoroughly understand the report and discuss how improvements can and should be made. 
  • Assist the Chief with change management for command staff, line officers, and others. 
  • Support Chiefs during the rollout process. In addition to managing change, this includes providing guidance on how to highlight results, how to engage with the community, and how to approach government stakeholders.
  • Focus on establishing trust, credibility as experts, and the need for action to bring about tangible reform.
  • Communicate patterns in feedback from our LEA partners back to the JI Portfolio
  • Oversee intake and “orientation” of new LEAs and support our LEAs in implementing recommendations and guiding the LEA through critical self-analysis. 
  • Lead the LEA through CPE’s measurement and evaluation process.
  • Direct the successful and continuous engagement of the LEA partners assigned to them. Request additional data to receive future data-driven interventions that show change over time. 
  • Educate NJD partners about the benefits of C4J and guiding NJD partners through the necessary preparation in order to be accepted into C4J


  • Advanced problem-solving. The ability to self-manage and resolve problems on their own wherever possible.
  • Relationship and trust-building. A strong, authentic belief that change can occur, and a passion to accomplish the mission of CPE.
  • Understanding and ability to consult with LEA about their organizational culture; help Chiefs think about priorities and what type of (technical assistance) tools would be necessary to complete the work CPE has recommended.
  • Fluency in law enforcement issues and perspectives; preferably former middle or command-level experience.

Additional skills and requirements:

  • Superior communication skills. This includes public speaking and presentation skills, as well as the ability to express complex concepts simply and concisely.
  • Ability to translate data analyses for LEAs.
  • Comfort with and/or ability to learn technological systems for nonprofit management. Experience with customer relationship management systems, task management software and G-Suite preferred. 
  • Ability to work across teams and functions.
  • Strong customer service skills. Managing client satisfaction at multiple stages in the process. 
  • Strong organization skills. Successfully executing projects and daily work. 
  • Strong coordination skills. Working both within and across teams to accomplish goals. 
  • Strong stakeholder management skills. Identifying key individuals with influence or interest in a given project and maintaining good relationships and communication.
  • Ability to travel 30-40% of the time for training, conferences, and meetings with LEAs.

Application Submission Guidelines

Applications will be considered on a rolling basis. However, applications received after the close date will receive delayed consideration. To apply please submit the following materials:

  • CV/resume

  • Cover Letter

Please be sure to label each PDF file by including your name. For example, your submitted CV should be labeled, “LASTNAME_FIRSTNAME.CV.pdf.”

EOE Statement The Center for Policing Equity strives to build a diverse team that is inclusive of multiple perspectives and welcoming for people of all backgrounds. Women and members of underrepresented communities are especially encouraged to apply.  

This position is currently not accepting applications.

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