Share Email Opening Apply Now Title Host  About the Organization SRG is a Washington, D.C. based restaurant company. We create original concepts and help real estate developers, hoteliers and commercial property owners enhance the value of their food and beverage real estate. Privately owned, it is led by industry veterans Desmond Reilly, Kristopher Carr, and Stu Damon. Founded in 1998 and repurposed in 2013, SRG’s core business is the development and operations of three restaurant concepts, The Walrus Oyster & Ale House, CHICKEN + WHISKEY, and doi moi all located in the greater Washington, D.C. metropolitan area. SRG is currently executing its full service and fast casual growth strategy. We've been passionately creating and developing food and beverage concepts, managing operations, and teaching our team to do it even better. People are at the center of what we do - they are the reason why we're here and they're what motivate us to stay engaged - guests and team members alike.   EOE Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location The Walrus Oyster and Ale House - National Harbor   Description Create a warm and inviting welcome for our guests and establish memorable first impressions Work with management, servers, bussers, food runners, and bartenders to create a seamless dining experience for our guests Coordinate reservations, walk ins, and guest waits with guests' preferences, thorough knowledge of seating capacity and server availability while maximizing table turns Coordinate reservation booking procedures, practices, and overall restaurant revenue management Answer telephone calls and handle restaurant inquiries with a smile and eagerness to assist Maintain cleanliness and organization of host stand and entrance of the restaurant Work with a purpose; continually update table statuses, help fellow employees, and complete additional assigned tasks to provide a productive and positive work environment Attend educational/developmental sessions as required   Español: Cree una cálida y acogedora bienvenida para nuestros huéspedes y establezca primeras impresiones memorables Trabajar con la gerencia, servidores,bussers, corredores de comida ybarmanpara crear una experiencia gastronómica perfecta para nuestros huéspedes. Coordine las reservas, visitas y esperas de los huéspedes con las preferencias de los huéspedes, conocimiento exhaustivo de la capacidad de asientos y disponibilidad del servidor mientras maximiza los turnos de mesa Coordinar los procedimientos, las prácticas y la gestión general de los ingresos del restaurante. Contestar llamadas telefónicas y atender consultas de restaurantes con una sonrisa y ganas de ayudar Mantener la limpieza y la organización del puesto de acogida y la entrada del restaurante. Trabajar con un propósito; actualizar continuamente los estados de las tablas, ayudar a otros empleados y completar tareas asignadas adicionales para proporcionar un ambiente de trabajo productivo y positivo Realizar controles de rutina en los baños para garantizar que todos los productos estén completamente abastecidos y para garantizar la limpieza general de lasinstalaciones. Asista a sesiones educativas / de desarrollo según sea necesario   Position Requirements Excellent English speaking and written communication skills Ability to provide top notch customer service in a fast-paced environment A positive attitude and ability to work well under pressure with all restaurant staff Ability to remain calm in a fast-paced environmentStand and work in constant motion for the entire shift Able to safely lift and easily maneuver trays of food when necessary Willing to follow instructions and ask questions for clarification if needed Able to handle money accurately and operate a point-of-sale system Previous restaurant, cashier, or front desk experience (Preferred) Able and willing to work a flexible schedule including weekends and holidays (Preferred)   Español: Excelentes habilidades de comunicación oral y escrita en inglés.  Capacidad para proporcionar un servicio al cliente de primer nivel en un entorno acelerado  Una actitud positiva y la capacidad de trabajar bien bajo presión con todo el personal del restaurante.  Capacidad para mantener la calma en un entorno aceleradoo  Pararse y trabajar en constante movimiento durante todo el turno.  Capaz de levantar con seguridad y maniobrar fácilmente bandejas de comida cuando sea necesarioo  Dispuesto a seguir instrucciones y hacer preguntas para aclarar si es necesario  Capaz de manejar el dinero con precisión y operar un sistema de punto de venta  Experiencia previa en restaurante, cajero o recepción (Preferido) Capaz y dispuesto a trabajar un horario flexible que incluye fines de semana y feriados (Preferido)    This position is currently accepting applications. 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