Share Email Opening Apply Now Title General Manager   About the Organization SRG is a Washington, D.C. based restaurant company. We create original concepts and help real estate developers, hoteliers and commercial property owners enhance the value of their food and beverage real estate. Privately owned, it is led by industry veterans Desmond Reilly, Kristopher Carr, and Stu Damon. Founded in 1998 and repurposed in 2013, SRG’s core business is the development and operations of three restaurant concepts, The Walrus Oyster & Ale House, CHICKEN + WHISKEY, and doi moi all located in the greater Washington, D.C. metropolitan area. SRG is currently executing its full service and fast casual growth strategy. We've been passionately creating and developing food and beverage concepts, managing operations, and teaching our team to do it even better. People are at the center of what we do - they are the reason why we're here and they're what motivate us to stay engaged - guests and team members alike.   EOE Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location The Walrus Oyster and Ale House - Columbia   Description Serve as a point of contact for all FOH staff, vendors, and services Work with HOH managers to maintain speed and quality of all orders Ability to open and close the restaurant ensuring all employees complete tasks in an efficient manner Perform daily and periodic health/safety inspections in and around restaurant Deliver excellent customer service including personally greeting and seating guests, but also resolve guests' complaints in a timely and friendly manner Will create, post, and adjust management schedules Responsible for maintaining the integrity of the restaurant including financials, service, staff, food, etc. Analyze financial documents including Investor Reports, P&L Details, and Balance Sheet Lead, coach and motivate management staff to help them prepare for their next step in their career path Responsible for ensuring all management completes tasks and assignments on time and with sufficient support Liaison between management, hourly staff and SRG key personnel   Español: Servir como punto de contacto para todo el personal, proveedores y servicios de FOH  Trabajar con gerentes de HOH para mantener la velocidad y la calidad de todos los pedidos.  Capacidad para abrir y cerrar el restaurante asegurando que todos los empleados completen las tareas de manera eficiente  Realizar inspecciones de salud / seguridad diarias y periódicas en y alrededor del restaurante Brinde un excelente servicio al cliente, que incluye saludar personalmente y sentar a los invitados, pero también resolver las quejas de los huéspedes de manera oportuna y amigable  Creará, publicará y ajustará los horarios de gestióno  Responsable de mantener la integridad del restaurante incluyendo finanzas, servicio, personal, comida, etc.  Analice documentos financieros, incluidos informes de inversores, detalles de pérdidas y ganancias y balance  Dirigir, capacitar y motivar al personal de gestión para ayudarlos a prepararse para el próximo paso en su carrera profesional  Responsable de asegurar que toda la administración complete las tareas y tareas a tiempo y con suficiente apoyo  Enlace entre la gerencia, el personal por hora y el personal clave de SRG   Position Requirements Experience in high volume settings Able to work evenings, late nights, weekends + holidays Leadership skills in delegating tasks, prioritizing responsibilities Experience building, training and developing teams Exhibit enthusiasm and passion for the restaurant industry Able to roll with the punches, effectively prioritize + problem solve Detail oriented and organized Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, CTUIT and OpenTable a plus Strong leadership, motivational and people skills Financial management skills; able to analyze and review financial information BS degree in Business Administration; hospitality management or culinary schooling is a plus   Español: Experiencia en configuraciones de alto volumen  Capaz de trabajar por la noche, hasta tarde, fines de semana + días festivoso  Habilidades de liderazgo en la delegación de tareas, priorizando responsabilidades  Experiencia construyendo, entrenando y desarrollando equipos  Exhibir entusiasmo y pasión por la industria de restaurantes.  Capaz de rodar con los golpes, priorizar efectivamente + resolver problemaso Detalle orientado y organizado  Experiencia laboral comprobada como gerente de restaurante, gerente general de restaurante, gerente de hospitalidad o un rol similar  Experiencia comprobada de servicio al cliente como gerente  Amplio conocimiento de alimentos y bebidas (F&B), con la capacidad de recordar y recordar ingredientes y platos para informar a los clientes y al personal.  Familiaridad con el software de administración de restaurantes, como Toast, CTUIT y OpenTable a plus  Liderazgo fuerte, habilidades motivacionales y de personas.o habilidades de gestión financiera; capaz de analizar y revisar información financierao  Licenciatura en Administración de Empresas; gestión hotelera o escolarización culinaria es una ventaja    This position is currently accepting applications. 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