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Title

Restaurant Supervisor  

About the Organization SRG is a Washington, D.C. based restaurant company. We create original concepts and help real estate developers, hoteliers and commercial property owners enhance the value of their food and beverage real estate. Privately owned, it is led by industry veterans Desmond Reilly, Kristopher Carr, and Stu Damon. Founded in 1998 and repurposed in 2013, SRG’s core business is the development and operations of three restaurant concepts, The Walrus Oyster & Ale House, CHICKEN + WHISKEY, and doi moi all located in the greater Washington, D.C. metropolitan area. SRG is currently executing its full service and fast casual growth strategy.


We've been passionately creating and developing food and beverage concepts, managing operations, and teaching our team to do it even better. People are at the center of what we do - they are the reason why we're here and they're what motivate us to stay engaged - guests and team members alike.  
EOE Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Location The Walrus Oyster and Ale House - Columbia  
Description

During peak operations, Supervisor will be 100% visible and engaged on floor in service to guests and team members

Supervisor will be tasked with supporting and developing our Host Department. Ensuring staff is welcoming, engaged, efficient and in the proper uniform.

Touches table with a purpose; by watering tables, refilling wine, pre-bussing, serving food and beverage, etc.

Engages guests when appropriate. Demonstrates hands-on leadership without interrupting guest experience

Looks for and corrects service shortfalls; monitors tables and bar, fills the void by assisting service personnel

Looks for and corrects visual and audio shortfalls including unsightly messes, poor lighting, poor audio, etc.

Ensures timely table turns; identifies tables for bussing and resetting to ensure a spotless restaurant and timely table turnover

Coaches the front of house team of Hosts, Bartenders, Runners, Servers, Bussers, and Barbacks. Constantly oversees service

Assists with additional managerial tasks and projects as needed

 

Español:

Durante las operaciones pico, el Supervisor estará 100% visible e involucrado en el piso en servicio a los invitados y miembros del equipo 

Toca la mesa con un propósito; regando mesas, rellenando vino, transportando previamente, sirviendo comida y bebida, etc. 

Involucra a los invitados cuando corresponde. Demuestra liderazgo práctico sin interrumpir la experiencia del huésped 

Busca y corrige deficiencias en el servicio; monitorea mesas y bares, llena el vacío ayudando al personal de servicio 

Busca y corrige las deficiencias visuales y de audio, incluidos los problemas antiestéticos, la iluminación deficiente, el audio deficiente, etc. 

Garantiza giros de mesa oportunos; identifica las mesas para transportar y restablecer para garantizar un restaurante impecable y una rotación oportuna de las mesas 

Entrena al equipo de Anfitriones, Bartenders, Runners, Servers, Bussers y Barbacks del frente de la casa. Supervisa constantemente el servicio. 

Asiste con tareas y proyectos gerenciales adicionales según sea necesario 

 
Position Requirements

Experience in high volume settings

Able to work evenings, late nights, weekends + holidays

Leadership skills in delegating tasks, prioritizing responsibilities

Exhibit enthusiasm and passion for the restaurant industry

Strong leadership, motivational and people skills

 

Español:

Experiencia en configuraciones de alto volumen 

Capaz de trabajar por la noche, hasta tarde, fines de semana + días festivoso 

Habilidades de liderazgo en la delegación de tareas, priorizando responsabilidades 

Exhibir entusiasmo y pasión por la industria de restaurantes. 

Liderazgo fuerte, habilidades motivacionales y de personas. 

 

This position is currently accepting applications.

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