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Title

Clinical Assistant 

Position Clinical Assistant  
Description

Associated Eye Care is a multi-specialty group practice providing surgical services and vision care for all ages. We have five locations spanning the eastern Twin Cities of Minnesota and western Wisconsin. Associated Eye Care is dedicated to preserving a lifetime of vision for our patients through our uncompromising commitment to quality care and personal service.

Position Summary

The Clinical Assistant assists providers in day to day clinic flow and delivering the highest standards of patient care by following the policies and procedures of the clinic operation and physician direction. This position will accurately document the patient's exam into the electronic health record and assist with patient education and communication. This position will perform diagnostic testing and assist with in-office procedures as directed. This position will assist with internal and external communication to patients and/or as part of the provider care team.

Essential Functions

  • Assists with patient flow through clinic by greeting and rooming patients, scribing and walking patients to appropriate department (front desk, technicians, and patient care coordinators) to complete patient visit
  • Treats each patient with respect by greeting them by name, introducing yourself, cleaning the direct patient contact points in front of the patient, and explaining what will happen during the exam.
  • Documents patient exams in electronic health record, noting specifically the exam components, diagnoses, treatment plans, orders, medications, surgical orders, return to clinic orders and coding of visit and charges are accurate as directed by the physician.
  • Provides patient and family counseling and education as needed.
  • Dispense medications or over the counter samples as directed by the physician. Document dispensed medications in electronic health record.
  • Reviews all chart notes and correspondence daily to ensure accuracy and completeness
  • Travels with physician to various sites to ensure coordinated and effective patient care
  • Set up exam room and procedure per provider preference. Assist with procedures as directed by physician.
  • Prepares culture specimens including proper storage, documentation and transportation.
  • Prints and dispenses glasses and contact lens prescriptions as directed by physician.
  • Participates in trainings and meets requirements for Meaningful Use measures, HIPAA compliance and Protected Health Information (PHI)
  • Assists with diagnostic testing including but not limited to visual field tests, photos, and OCT imaging.
  • Participates in all company wide initiatives
  • Open and willing to try new workflows and ideas and provide encouragement for the provider to try new workflows and ideas
  • Monitors provider schedules and communicate scheduling issues clearly to managers to help understand concerns
  • Remains calm at all times and reports any issues to appropriate levels of management
  • Responds to patient inquiries and documents communication with patients, ensures patient communication is addressed within one business day.
  • As part of the provider care team, uses critical thinking skills with triage phone calls, medication refills, prior authorizations and compounding pharmacy questions within expected timeframe, documents in EHR and escalates elevated patient or referring provider concerns or communication to the provider as needed

Other Essential Functions

  • Must be willing and able to work a variety of hours and work in the various locations as needed. The locations include Hudson, Hugo, New Richmond, Stillwater, Woodbury and any partner facility.
  • Must present self at the workstation, ready for work, at the scheduled time
  • Works with all AEC providers
  • Participates in department and company meetings, as requested
  • Performs other duties as assigned

Associated Eye Care offers a very competitive salary and benefits package including: Health insurance, Dental insurance, Life insurance, Long Term disability, Flex and a 401(k) plan.

Job Type: Full-time

Associated Eye Care is an Equal Opportunity/Affirmative Action Employer

 
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Position Requirements

Education & Licensing

  • Must be willing and able to work a variety of hours and work in the various locations as needed. The locations include Hudson, Hugo, New Richmond, Stillwater, Woodbury and any partner facility.
  • Must present self at the workstation, ready for work, at the scheduled time
  • Works with all AEC providers
  • Participates in department and company meetings, as requested
  • Performs other duties as assigned

Job Specific Skills & Knowledge

  • Comprehensive knowledge of EHR system and ability to use it efficiently
  • Knowledge of medical terminology
  • Ability to multi-task and adhere to deadlines when faced with multiple interruptions and sometimes stressful situations
  • Can confidently establish priorities based on workload, focusing on attention to detail and accuracy
  • Capacity to analyze and problem-solve issues in order to identify areas of process improvement and increase efficiencies
  • Able to work independently and handle and resolve problems on own, but also know when to collaborate with staff and be a team player
  • Ability to assess the importance and relevance of information and effectively and efficiently share information and relevant detail to the appropriate persons
  • Excellent oral and written communication skills to effectively communicate with clients, clinicians, vendors and staff
  • Courteous and professional demeanor while demonstrating enthusiasm and commitment to company vision and mission
  • Ability to maintain confidentiality utilizing HIPAA guidelines and maintain compliance with OSHA rules
  • Advanced computer skills, including Word and Excel and a willingness to learn new software programs
 
Locations  
EOE Statement We are an equal employment opportunity - Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://AssociatedEyeCare.appone.com



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