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Title

General Manager 

About the Organization SRG is a Washington, D.C. based restaurant company. We create original concepts and help real estate developers, hoteliers and commercial property owners enhance the value of their food and beverage real estate. Privately owned, it is led by industry veterans Desmond Reilly, Kristopher Carr, and Stu Damon. Founded in 1998 and repurposed in 2013, SRG’s core business is the development and operations of three restaurant concepts, The Walrus Oyster & Ale House, CHICKEN + WHISKEY, and doi moi all located in the greater Washington, D.C. metropolitan area. SRG is currently executing its full service and fast casual growth strategy.


We've been passionately creating and developing food and beverage concepts, managing operations, and teaching our team to do it even better. People are at the center of what we do - they are the reason why we're here and they're what motivate us to stay engaged - guests and team members alike.  
EOE Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Location Doi Moi  
Description

Serve as a point of contact for all FOH staff, vendors, and services

Work with HOH managers to maintain speed and quality of all orders

Ability to open and close the restaurant ensuring all employees complete tasks in an efficient manner

Perform daily and periodic health/safety inspections in and around restaurant

Deliver excellent customer service including personally greeting and seating guests, but also resolve guests' complaints in a timely and friendly manner

Will create, post, and adjust management schedules

Responsible for maintaining the integrity of the restaurant including financials, service, staff, food, etc.

Analyze financial documents including Investor Reports, P&L Details, and Balance Sheet

Lead, coach and motivate management staff to help them prepare for their next step in their career path

Responsible for ensuring all management completes tasks and assignments on time and with sufficient support

Liaison between management, hourly staff and SRG key personnel

 

Español:

Servir como punto de contacto para todo el personal, proveedores y servicios de FOH 

Trabajar con gerentes de BOH para mantener la velocidad y la calidad de todos los pedidos  

Capacidad para abrir y cerrar el restaurante asegurando que todos los empleados completen las tareas de manera eficiente 

Realizar inspecciones de salud/seguridad diarias y periódicas dentro y alrededor del restaurante 

Brindar un excelente servicio al cliente, que incluye saludar personalmente y sentar a los invitados, pero también resolver las quejas de los invitados de manera oportuna y amigable 

Crear, publicara y ajustar los horarios de gestión 

Responsable de mantener la integridad del restaurante incluyendo finanzas, servicio, personal, comida etc. 

Analice documentos financieros, incluidos informes de inversores, detalles de pérdidas y ganancias y balance 

Dirigir, capacitar y motivar al personal de gestión para ayudarlos a prepararse para ayudarlos a prepararse para el próximo paso en su carrera profesional 

Responsable de asegurar que toda la administración complete las tareas y tareas a tiempo y con suficiente apoyo 

Enlace entre la gerencia, el personal por hora y el personal clave de SRG 

 
Position Requirements

Experience in high volume settings

Able to work evenings, late nights, weekends + holidays

Leadership skills in delegating tasks, prioritizing responsibilities

Experience building, training and developing teams

Exhibit enthusiasm and passion for the restaurant industry

Able to roll with the punches, effectively prioritize + problem solve

Detail oriented and organized

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software, like Toast, CTUIT and OpenTable a plus

Strong leadership, motivational and people skills

Financial management skills; able to analyze and review financial information

BS degree in Business Administration; hospitality management or culinary schooling is a plus

 

Español:

Experiencia en configuraciones de alto volumen 

Capaz de trabajar por la noche, hasta tarde, fines de semana + dias festivos 

Habilidades de liderazgo en la delegación de tareas priorizando responsabilidades  

Experiencia construyendo, entrenando y desarrollando equipos 

Exhibir entusiasmo y pasión por la industria de restaurantes 

Capaz de rodar con los golpes del camino, priorizar efectivamente + resolver problemas 

Orientado al detalle y organizado 

Experiencia laboral comprobada como gerente de restaurante, gerente de restaurante, gerente de hospitalidad o un rol similar  

Experiencia comprobada de servicio al cliente como gerente  

Amplio conocimiento de alimentos y bebidas (F&B), con la capacidad de recordar y recordar ingredientes y platos para informar a los clientes y al personal 

Familiaridad con el software de administración de restaurantes, como Toast, CTUIT y OpenTable a plus 

Liderazgo fuerte, habilidades motivacionales y de personas 

Habilidades de gestión financiera; capaz de analizar y revisar información financiera 

Licenciatura en Administración de Empresas, gestión hotelera o escolarización culinaria es una ventaja  

 

This position is currently accepting applications.

Apply Now




 


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