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Title

Quality Manager 

Number of Openings 1  
Description

Job Description

Job Title: Quality Manager

Reports to: (Corporate) Director of Quality and indirectly to Plant Manager

Department: Quality

Classification (exempt or nonexempt): Exempt

Grade / Level (If applicable): N/A

Supervises (If applicable): N/A

Position summary: Since maintaining quality demands adaptation to customer expectations, the Quality Manager supports the Director of Quality in employing a variety of measures to place quality at the heart of Ohio Pack. These include management philosophies such as Total Quality Management, compliance to a GFSI-accepted standard (e.g., FSSC 22000), and methodologies such as Continuous Improvement. The QA Manager is also responsible for ensuring that Ohio Pack's controlled documents meet company, GFSI, and customer requirements. Further, ensures that all internal products and external materials comply with Ohio Pack's quality procedures, work instructions, specifications, and customer requirements. Lastly, the QA Manager oversees the Quality staff.

 
Position Requirements

Qualifications required:

  • Minimum 5 years of experience, in a quality/manufacturing environment
  • Understanding of how to implement and maintain compliance to a GFSI standard
  • Experience in development and implementation of HACCP and Quality Control Programs
  • Quality system audit experience
  • Ability to supervise
  • Good communication skills, written and verbal
  • Experience writing and performing root cause analysis and corrective action plans
  • Continuous improvement and document control implementation

Qualifications desired:

  • Experience in film lamination and flexible packaging, as well as the food manufacturing industry.

Essential functions and responsibilities:

  • Through the implementation of the Quality System and with the support of Manufacturing/Quality personnel, is responsible for helping to ensure that all products manufactured are in accordance with the company’s quality assurance program and that quality/reliability standards are in place to satisfy the customer
  • Assists with coordinating and hosting customer audits, delegating as appropriate
  • Assists with coordinating and scheduling supplier audits, delegating as appropriate
  • Works with purchasing staff to establish quality requirements from external suppliers
  • Monitors and reports on the performance of the quality management system and produces data and report on performance, measuring against set indicators, as requested
  • Establishes criteria and specifications for Certificates of Compliance, and issuing thereof
  • Manages the nonconforming product system including hold management (MRB) and NCRs, dispositions, and related IFS data
  • Assists Plant Manager with root cause analysis and corrective action plans relating to internal and external defects
  • Oversees the Quality staff, lab, and document control personnel
  • Oversees document control and record keeping systems; including creating, revising, reviewing, and approving controlled documents and ensuring that records are retrievable and meet Ohio Pack requirements
  • Oversees employee training program
  • Leads HACCP and risk assessment activities
  • Responsible for calibrations of required equipment
  • Upgrades current quality improvement processes
  • Implements and maintains appropriate GFSI certifications
  • Keeps up to date of appropriate regulatory requirements as well as GFSI and industry standards
  • Report any potential food safety, legality, quality, or food defense concerns to the Plant Manager and other staff as applicable
  • Follow all documented Good Manufacturing Practices
  • Helps maintain product safety, legality, regulatory compliance, and quality systems
  • Must follow all company policies and procedures

Non-essential skills and experience:

  • Other duties as required

Success factors/job competencies:

  • Available to all levels of manufacturing personnel including supervisors and fellow managers, ensuring quality-conscious decisions based on the needs of our customers and the business as a whole
  • Achieves and maintains GFSI certification including all related documentation initiatives, ensuring there are no major non-conformances for Quality compliance, documentation, or records control
  • Through documentation requirements and records management, generation, and control, ensures traceability system is effective and able to achieve 100% accuracy
  • Develops and reports accurate and thorough Cost of Quality Metrics
  • Maintains timely responses and thorough communications with customers and suppliers.
  • Understands and continuously works to identify and address out-of-spec GMP or standard operating procedures (SOP’s) as compared with existing work instructions and policies, performing thorough root cause and corrective action investigations.
  • Displays an excellent attitude, communication skills, and problem-solving skills while performing all daily duties in a safe manner, is professional, and reports to work on scheduled days, on time

Physical demands and work environment:

  • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls: reach with hands and arms; balance; stoop; talk or hear. Employee must be able to lift and/or move up to 20 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: While performing the duties of this job the employee is/or may be exposed to moderate to high noise levels that may require hearing protection.

Performance standards:

  • 30,60, 90-day Assessment
  • Annual performance appraisal

Approval/revision date: 06  

Full-Time/Part-Time Full-Time  
Shift Days  
Shift Days  
Shift Hours  
Position Quality Control Supervisor  
Exempt/Non-Exempt Non-Exempt  
Req Number MAN-20-00016  
Open Date 7/2/2020  
About the Organization Cheer Pack North America and its Global partners are the leaders in flexible spouted pouch packaging around the world (think squeezable pouches with fruit purees). Our food packaging can be found in nearly every home in America and is used by the largest, most well-known food brands to deliver food and more to consumers.



MISSION STATEMENT





• CPNA will reach its vision due to our focus on anticipating and meeting customers' needs for innovation and quality.



• CPNA will prosper using the most cost-effective, quality manufacturing available and by creatively and profitably selling these products to the marketplace.



• CPNA will maintain an entrepreneurial spirit, focusing on flexibility and willingness to adapt to meet customer's needs.



• As a manufacturing and sales company, CPNA knows that its goals will best be met through the talents of a trained, committed, enthusiastic workforce. CPNA pledges to provide these employees with a safe workplace and to be an excellent corporate presence in the community.



Our Employees



Cheer Pack appreciates the rich diversity of the people in the community where we work. Therefore, the Company aims to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued, and everyone may contribute to the success of the organization.



 
EOE Statement Cheer Pack North America is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, handicap, or any other classification protected by the federal, state or local laws. If you feel you have not been treated in accordance with this policy, you should contact the Human Resources Director. CPNA assures all employees that no individual filing a complaint will be discriminated against as a result of their complaint.  

This position is currently not accepting applications.

To search for an open position, please go to http://CheerPackNorthAmericaLLC.appone.com



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