Minimum Education and Experience Requirements:
Requires a Bachelor’s degree in Human Resources, Business, Labor Relations, Public Administration, or a related field; supplemented by four (4) years of experience in human resources, benefits administration or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Preferred Qualifications
Experience working independently and in a team environment;
Experience with investigations and report writing;
Experience with and knowledge of FMLA, ADA, EEO, and other federal compliance
Experience with providing staff, supervisors and management with Human Resources support and guidance;
Experience advising partners on matters related to employment, career counseling, employee associations, employee development and human resources practices;
Experience in interpreting and applying personnel policies and procedures;
Experience using Human Resources Information Systems such as Paychex;
Experience in professional human resources cross functional collaboration.
ADA Compliance
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
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General Description
This classification provides professional human resources support and assistance to City departments.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
Confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; assists with complex/problem situations, and provides technical expertise;
Interprets, communicates, and enforces benefits rules, regulations, policies and procedures; conducts mathematical computations; processes and tracks personnel transactions; enters data into Human Resources Information System (HRIS); reviews and maintains employee electronic personnel files; prepares and distributes personnel-related correspondence; and ensures appropriate filing and storage of documents.
Prepares and facilitates open enrollment sessions for employee benefits packages; compiles, organizes, and delivers materials to employee locations and external vendors; provides general information on programs and services; communicates general information, benefit rules, regulations, policies and procedures; conducts training activities for new hire orientation and other specialized classes; evaluates and updates benefit training program; ensures that federal mandates are complied with in new hire orientation; and serves as liaison to other trainers and departments.
Reviews, completes, and/or processes various forms, reports, correspondence, and other documentation, including payroll reports, enrollment documentation and spreadsheets, premium detail reports, open enrollment information, and other items as needed for employee benefits; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Assists employees in resolving complex issues regarding insurance and retirement benefits, policies, and procedures: responds to inquiries from City personnel and officials and external vendors; conducts research; interprets legal documents and makes appropriate recommendations; modifies and deletes data entry transactions as necessary; analyzes benefit issues and provides advice and recommendations; and makes limited-judgment decisions to facilitate resolution
Serves as a consultant to City departments regarding employment, classification, compensation, employee relations, and other human resources matters; provides a wide variety of information to employees, management and the public concerning human resources programs, policies and procedures and interpretation of laws and regulations; receives and responds to inquiries; conducts research; and provides technical analysis.
Counsels employees regarding policies, procedures and resolution of complaints; advises employees regarding administrative processes; Provides mediation and conflict resolution services to managers and employees and prepares reports and makes recommendations; provides department leadership with background information and documents as requested.
Conducts internal investigations of employee complaints; formalize investigation through well-written report documentation and writing.
Reviews salary requests and makes recommendations in accordance with regulations, policies, and laws; reviews requests to fill positions and conducts job needs analysis including conducting interviews and impact analysis, researching alternative options, or recommending organizational restructuring.
Recruits new employees; posts job openings and notices in print, on web sites, etc.; attends job fairs; receives, sorts through and screens possible candidate applications; forwards qualified applications to appropriate personnel; coordinates interview process; assists in interviewing candidates for vacant positions as requested; conducts pre-employment screening of selected candidates; checks references and verifies employment; runs background and records checks, as required; compiles information and forwards to appropriate personnel.
Conducts new employee orientation and training; explains, distributes and gathers necessary documents; provides information regarding human resources policies and programs; and develops, implements, and facilitates training classes regarding human resources programs as assigned; Conducts studies and analysis on human resource issues; develops and defends recommendations; conducts special projects as assigned.
Coordinates human resources programs such as employee appreciation programs; researches, compiles, and/or monitors data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports; conducts research of department files, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.
Maintains a variety of confidential files and information; retains, stores, or destroys files as required; Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including applications, employee information and data, and policies and procedures; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including lists, directories, logs, notices, memos and meeting minutes; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Office Suite products to include Word, Excel, Power Point, Visio, Outlook; Internet, or other software; and operates general office or other equipment as necessary to complete essential functions;
Communicates with supervisor, other employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Additional Functions
Performs other related duties as required.
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