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Crisis Case Manager 


What are we looking for in a Case Manager?

Case Managers on the Klickitat Services Team work closely with our Designated Crisis Responders to support clients who are experiencing a crisis. Under close supervision, Crisis Case Managers offer supportive counseling to help clients stabilize and then assist clients with connecting to appropriate community services and treatment. In addition to providing face-to-face client care, Crisis Case Managers also take calls, assessing risk, and providing referral information for callers. To be successful in this role, Crisis Case Managers must enjoy variety in their day, possess exceptional communication skills, be able to solve problems creatively and serve clients throughout Klickitat County. 


Case Manager duties may include:

  • providing direct support to clients and coordinating services between Comprehensive and community providers
  • assisting Designated Crisis Responders with a variety of aspects related to crisis response, which includes accompanying community referral calls, arranging transportation & other services, and following up with clients as assigned
  • coordinating with clients’ treatment teams to ensure all discharge and/or referral needs are being met
  • monitoring symptoms & medication response and encouraging clients to practice illness self-management skills
  • using QPRT suicide prevention principles to assess clients for safety and provide appropriate interventions when indicated
Position Requirements

Education & Experience: Bachelor's degree in psychology, social work, or related field. Two years of related social service or case management experience preferred.

Professional Credentials: Eligible for Washington State Agency Affiliated Counselor Registration

Other Requirements: Driver's License, Vehicle Liability Insurance

Location Goldendale  
Employment Classification Full-time 

Available Shift Days 

About the Organization Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What Comprehensive Healthcare Can Offer You
Training and Development
• A variety of career opportunities in a wide range of settings with room for mobility & promotion
• Regular training opportunities including support, supervision, & consultation in implementing evidence-based services
• Clinical supervision toward licensure (where applicable)

Innovative Program & Services
• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits
• Competitive salaries within our communities & industry
• Healthcare coverage for employee & qualified family members
• Generous vacation, paid holiday & sick leave
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match
• Agency-funded life & disability insurance program
EOE Statement Comprehensive Healthcare is an equal opportunity employer and does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by federal, state or local law.

If you need accommodations in order to participate in the application process, please contact Human Resources at (509) 575-4084 or

Pre-employment drug screening is required.

This position is currently not accepting applications.

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