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Boathouse Supervisor 

About the Organization Basecamp Hospitality is a collaboration between independent, privately owned award-winning park, resort, retail, and event management companies based in Red Bluff, California. Since 1975, the companies under Basecamp Hospitality brand have been providing our superior level of service and commitment as concessionaires to our partners in local, state, and national agencies in Arizona, California, Oregon, Utah, and Wyoming.

We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and guests. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services in the western United States.  


Personnel Management

  • Assists with training and evaluating of staff
  • Assists in assuring employees follow practices and policies and procedures of the company

Training and Safety

  • Knows and understands the Work Safety Rules of the Company and work in a safe manner at all times.
  • Assists Manager with both training and safety procedures and ensures all employees receive training and follow safety procedures.
  • Assists with staff meetings and training meetings

Retail and Marina Operations

  • Is involved in all aspects of these functions, includes supervision, hands-on operations, inventories and opening/closing functions.

Park and Facility Maintenance

  • Frequently tours the park grounds
  • Monitors maintenance projects

Customer Relations

  • Maintain highest level of customer satisfaction in all aspects of the operations
  • Assists with surveys
  • Empowers staff to exceed the guests’ expectations whenever possible
  • Ensures every employee is polite, helpful and courteous to the customers
  • Resolves problems with customers

Community Service/MCP Programs

  • Assists with all community service efforts


  • Monitors costs and expenditures
  • Develops reports
  • Performs month-end functions
  • Develops schedules
  • Assists with budget development
Position Requirements



  • Minimum high school education
  • 2+ years college or sufficient education to perform essential job functions
  • 5+ years in marina/recreational related position and minimum of 2 years experience in managerial or supervisory work.
  • Familiar with common boating law and Dept. of Boating & Waterways regulations ? Strong decision making and customer service skills
  • Excellent communication skills and ability to give direction and problem-solve
  • The ability to use a computer including word processing, spreadsheet and e-mail functions
  • Understanding of budgets and accounting.
  • Working knowledge of wifi, cellular and radio systems.
  • Basic First Aid/CPR Certified
  • Must possess a valid Driver’s License with a clean 3-year history and no DUI convictions in the past 10 years.
  • Reliable transportation
  • Able to work weekends and holidays
  • Able to work in varying weather conditions

Be a willing member of The Basecamp Hospitality team performing all duties and functions as assigned to the best of his/her ability
Personal Protective Equipment: The Boat House Supervisor use various tools and equipment on a daily basis. Footwear required shall be a work boot or a high quality athletic shoe with non-skid sole providing ankle support. No open toe sandals or flip flops will be allowed on the job. Protective guards shall be required for all appropriate occasions: including gloves, goggles, galoshes, masks, long pants, and long sleeve shirts according to the nature of the task. The Boat House Supervisor will be knowledgeable in the safety practices and standards set by the company, relative to the work environment he/she operates in. He/she will also make it a duty to assure that all co-workers are working with those same safety practices and standards.

PHYSICAL FUNCTIONS AND REQUIREMENTS: O-Occasional (1-33%), F-Frequent (35-66%), C-Continuous (67-100%) 1) Standing F 6) Pushing F to 50# 11) Kneeling O 16) Speaking C 2) Walking F 7) Pulling F to 50# 12) Crouching O 17) Hearing C 3) Sitting O 8) Climbing O 13) Crawling O 18) Seeing C 4) Lifting F to 50# 9) Balancing O 14) Reaching F 19) Depth Percep O 5) Carrying F to 50# 10) Stooping F 15) Handling C 20) Color Vision O

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Full-Time/Part-Time Full-Time  
Status Permanent  
Compensation $16.00 per hour  
Position Boathouse Supervisor  
Location Katherine Landing Recreation Company  
EOE Statement Basecamp Hospitality, dba Urban Park Concessionaires, California Guest Services, In., and Quagga Inspection Services, LLC, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.  

This position is currently not accepting applications.

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