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Title

Collections Representative- Colchester, VT 

About the Organization GMES is a family-owned, Vermont-based company that continues to expand. We are looking for individuals to join our team that will be highly motivated, self-driven, and looking for a career path where they can learn and grow with GMES. GMES prides themselves on promoting from within and being a lively and innovative organization. GMES offers a competitive industry pay structure, vacation time, 401k reimbursement, and health insurance to their full-time employees. GMES promotes a healthy active lifestyle among their employees. GMES also encompasses CSR by giving back to the community through their Community Volunteerism Program, recycling, supporting local/community events/organizations, and using environmentally friendly/US-sourced materials/supplies/suppliers whenever possible.  
EOE Statement GMES is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Summary:

Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.

Some essential duties and responsibilities include the following. Other duties may be assigned.

  • Optimize customer satisfaction while mitigating credit risk.
  • Identify and attempt to collect past due amounts and follow up as required including phone calls.
  • Work with customers to finalize payments of any insufficient funds/returned checks.
  • Setting up new accounts and processing credit applications.
  • Set up sub accounts as needed.
  • Recommend any write-offs.
  • Establish and maintain effective relationships with customers by providing quick resolution of issues.
  • Provide any requested invoice information to customers.
  • Coordinate with Branch Manager and Salesmen to collect past due amounts.
  • Charge recurring payments to customers securely stored credit cards.
  • Maintain and update customer account addresses/invoicing.
  • Respond to customer credit reference requests on a timely basis.
  • Improve collectible service charges
  • Work with customers to improve payment based on agreed terms.
  • Identify historically poor paying customers and flag in system for notification purposes.
  • Account reconciliations, research and identify issues to help resolve delinquent accounts.
  • Complete any month-end procedures and reporting.
 
Position Requirements
  • 3+ years experience in Accounts Receivables related role required
  • Ability to work in a fast-paced, multi-task environment
  • Strong customer service and phone skills
  • Work well with a team
  • A positive attitude with a desire to go the extra mile
  • Ability to solve complex problems and think creatively
  • Proficiency with Microsoft Outlook, Excel, and Word is a must.

Do not call and No Walk-Ins!

Please submit a copy of your resume with the application!

 
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Colchester  

This position is currently not accepting applications.

To search for an open position, please go to http://GreenMountainElectricSupply.appone.com



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