Share Email Opening Title Medical Secretary 3  Full-Time/Part-Time Full-Time   Status 1.0 FTE   Opportunities Available   Category Primary Health Care   Open Date 6/17/2020   Close Date 7/1/2020   Description The Medical Secretary 3 operates and maintains referrals, appointments, chart management and third party billing systems, and provides clerical, administrative support and backup reception functions as required to clients and to other members of the team. Maintaining Information Systems Supports maintenance of an efficient computerized information system through familiarity and continuing education with appropriate software and hardware. Maintains an up-to-date resource and referral directory. Facilitates internal communications by putting material on e-mail and bulletin boards, routing material to appropriate staff. Maintains client confidentiality in accordance with policies established by the Board of Directors. Provides back up to the Administrative Assistant by maintaining and updating schedule templates for all Primary Health Care providers on computer and maintaining and updating client appointment template, revising providers’ schedules, and producing day sheets when requested. Orders and maintains inventory of printed material as required. Secretarial Support Arranges, coordinates, and confirms client internal and external referrals and appointments with specialists and for diagnostic testing. Maintains and updates active listing of available specialists, labs and hospital facilities for physician referrals. May assist providers to facilitate patient treatment by word-processing letters of referral and consultation for professional staff. Provides referral services to provider staff by typing letters, reports, minutes and related materials. Performs clerical duties such as scanning, filing, photocopying, ordering supplies as required. Performs third party billing, including IFH and all out-of-province billing. Prepares, maintains, retrieves, tracks and files charts manually and electronically, as required in role. Takes telephone messages and answer general enquiries, using judgement when determining extent of information given when referring pressing matters to appropriate staff. Performs back-up reception tasks, upon request and as required. Implements document management and distribution systems; maintains inventory of necessary forms and supplies. Performs document management , record release to third party, lawyer, courts, insurance company, WSIB Processing of third party forms and applications: ODSP, Ontario works, insurance APS. Performs other duties as requested by the Clinical Coordinator or Program Director to maintain an efficient medical clinic.   Position Requirements Education Secondary school diploma. Medical Secretary Certificate or equivalent relevant work experience in a primary care clinic required. Additional training in computer software applications and relevant administrative skills. Professional experience   Three to five years medical reception experience in a primary healthcare setting. Experience with administration support to health professionals, e.g., maintaining medical files, working reception equipment, booking appointments. Experience in a non-profit, community-based organization Experience and and interest in working with multidisciplinary teams of health professionals. Key Competencies   Excellent interpersonal and communication skills, oral and written, in English. Excellent telephone communication skills using a multi-line telephone system. Knowledge of and proficiency in general office procedures and practices; excellent organizational skills. High level of organizational and time management skills in a fast-paced environment. Demonstrated ability to prioritize, be flexible, and meet deadlines. Demonstrated ability to model “client-centred” service delivery. Demonstrated ability to work in a diverse, multi-cultural, multi-disciplinary team environment. Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client-service setting Linguistic Profile This position falls within Carlington CHC’s designation under the French Language Services Act of Ontario.   Fluency in English is required. Fluency in French is required at Level (Advanced) for oral expression/comprehension and Level (Intermediate) for written expression. Fluency in another language relevant to our client population is an asset. Personal Suitability Sensitivity to the needs of marginalized and diverse clientele. Commitment to health promotion concepts, strategies, and philosophy. Commitment to community-based health care and social services, and strength-based philosophy and practices. Other Availability to work regular evenings and occasional weekends if required.   Salary Range $20.28/hour - $24.43/hour   Reports to Medical Office Administrator 3   Position Medical Secretary 3   Post Internal Days 2   Created By Brittany Bourdon   Number of Openings 2   Exempt/Non-Exempt Non-Exempt   Req Number PRI-20-00007   Location Carlington CHC   About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors. We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations. Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities.   French Job Description MedSec3 - Job posting FR.docx  This position is currently not accepting applications. To search for an open position, please go to http://CarlingtonCommunityHealthCentre.appone.com

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