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Title

Marketing Coordinator 

Post Internal Days 0  
Position Cahuilla Casino - Marketing Coordinator  
Location Cahuilla Casino  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Description

POSITION: Marketing Coordinator

RESPONSIBLE TO: Director of Operations/Marketing Manager

POSITION SUMMARY

The Marketing Coordinator is responsible for assisting and supporting the Marketing department in all aspects of the Players Club, promotions and business marketing activities. The Marketing Coordinator works closely with the Director of Operations and Marketing Manager to meet marketing and guest service objectives while ensuring the Sky’s The Limit Guest Service standards.  Position starting from $18+ hourly. 

DUTIES AND RESPONSIBILITIES

  1. Promotes the highest degree of guest service to both external and internal guests.
  2. Maintain an active presence on the casino floor and during promotions/VIP events to ensure guests are receiving a favorable gaming experience and build player loyalty.
  3. Works closely with the Director of Operations and marketing team in the development of monthly promotional calendars and VIP Events.
  4. Assists the Director of Operations with theming, sourcing and set up of monthly promotional displays.
  5. Maintains database integrity, including data entry, pulling player data and database reports.
  6. Assists with coordinating direct mail and incentive programs through mail house and data input into player tracking system on a monthly basis based on approved promotional/direct mail calendars.
  7. Assists with marketing postformas following promotional events for tracking and analysis performance.
  8. Assists with the execution of monthly promotions.
  9. Must have strong understanding of how to evaluate guest play and ability to make decisions based on play.
  10. Manages a list of VIP Players to ensure that guests stay informed of all events and promotions, using channels of communication to increase trip frequency and maintain loyalty. Manages guest requests and owns all issues, resolving them quickly and following up to ensure the guest’s satisfaction.
  11. Awards guest complimentary offers based on gaming activity and program guidelines.
  12. Ability to book hotel reservations for Players Club Members as needed.
  13. Responsible for monthly competitive analysis and tracking competitors advertising and promotional offerings.
  14. Ability to work flexible schedule including various shifts as needed, holidays, weekends and peak business times.
  15. Performs other duties as assigned
 
Position Requirements
  1. Database administration and/or data entry experience.
  2. Proven proficiency in Excel, Word, Outlook and other Office programs.
  3. Ability to create and manage data in spreadsheets and reports.
  4. Excellent attention to detail and accuracy.
  5. Strong math skills.
  6. Strong interpersonal (verbal and written) communication skills and work ethic.
  7. Solid organizational skills and ability to handle multiple tasks simultaneously.
  8. Must have high school diploma or GED, Bachelor’s degree preferred.
  9. Must be able read, write, speak, and understand English.
  10. Able to obtain and retain gaming license through the Cahuilla Tribal Gaming Agency.

Cahuilla Casino offers competitive wages, enhanced benefits (medical, dental, vision, 401k with match), generous PTO, employee incentives, discounts and more. 

 
About the Organization  
EOE Statement Preference in employment is provided to qualified Native American applicants. After providing Native preference in employment as allowed by Federal law, Cahuilla Band of Indians strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, gender, marital status, sexual orientation, religion, national origin, age, mental or physical disability, veteran status or any other non job-related factor.  

This position is currently not accepting applications.

To search for an open position, please go to http://CahuillaCasino.appone.com



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