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Real Estate Office Administrator 

Category Administration  
Full-Time/Part-Time Full-Time  
Employment Type  
Shift Days  
Age Requirements  
  • Provide excellent guest service through office reception during the work week (typically 9:00am - 5:00pm Mon - Fri), as well as other peak periods throughout the year, including property owners' weekends and special events.
  • Effectively manage the office including inventory and ordering, organization and oversight of physical space, and equipment maintenance.
  • Compose and/or type routine correspondence, make copies, and send outgoing messages.
  • Coordinate meetings and conference calls.
  • Responsible for maintaining confidential files and general organization including effectively managing the Real Estate calendar.
  • File correspondence and other records and maintain organization of resident files (electronic and hard copy).
  • Prioritization of correspondence (i.e. proactively identifying e-mails and/or other correspondence in need of immediate attention).
  • Support policies, procedures & systems to increase office efficiency.
  • Prepare and maintain all listing materials and documents and maintain and update all listings in the MLS systems.
  • Prepare contract documents and compile associated documents; track the documents, obtain appropriate signatures; distribute and file the documents accordingly.
  • Prepare closing information, order titles, prepare and distribute closing checks and maintain closed sale files.
  • Design, develop and maintain marketing materials and displays including the listing photography.
  • Manage and maintain the CPI website in conjunction with CEI Marketing Department and & Stevens Agency.
  • Prepare meaningful Brokerage & CPI reports to include sales tracking.
  • Distribute sales leads to sales associates and respond to inquiries as necessary.
  • Schedule and secure property listing renewals, coordinate property showings and open houses.
  • Manage property owner key distribution, scheduling of home inspection and appraisal access to properties.
  • Other duties as assigned.
Position Requirements


  • Advanced knowledge of Microsoft Office Suite applications (Excel, Word, Access, Outlook, PowerPoint) and InDesign. Able to create accurate reports in Access & Excel with formulas and graphs.
  • Effective business writing skills (grammar, vocabulary, clarity and brevity).
  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize use of time, resources and technology.
  • Able to analyze, interpret and present data in various formats.
  • Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.
  • Highly proficient with digital photography and photo editing.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.


  • Minimum of an AA/AS degree; Bachelor’s degree preferred.
  • Combination of education and experience that enables performance of all aspects of the position.

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.
  • The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.
About the Organization Resort Recreation Benefits:

ALL employees at Crystal Mountain receive these resort benefits to include FREE; fitness center, indoor pool, outdoor water park, golf, wellness programs, climbing wall, adventure courses, alpine slide, mountain biking and trail access, group ski lessons, downhill skiing/boarding and ski & snowboard rentals. DISCOUNTS on; spa services, fitness classes, retail products & apparel, food, lodging and personal training!

Resort Overview:

Established in 1956, Crystal Mountain is a family-owned, four-season resort recognized nationally as one of the Midwest’s premier destinations. Located 28 miles southwest of Traverse City, Crystal Mountain offers 58 slopes for downhill skiing and snowboarding, Crystal Mountain Snow Sports School, winter activities like dog sledding, cross-country skiing and fat tire biking, snowshoeing through Michigan Legacy Art Park, the Edge Adventure Course, award-winning Crystal Spa, fine-dining, shopping as well as wedding, meeting and conference facilities.  

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