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Title

Pool and Beach Supervisor - C 

Position Pool and Beach Supervisor  
Location Edgewood Tahoe  
About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

Position Summary:

As the Pool & Beach Supervisor at Edgewood Tahoe, you set a warm and welcoming tone for our Lodge guests enjoying our lakefront pool and beach area with its panoramic views while assisting with the development, supervision and the management of Pool and Beach team members. You will work closely with the Food and Beverage team to provide exceptional service to our guests that are sipping signature cocktail in the sand, enjoying a light dish in a poolside chair or lounging poolside in a cabana. Maintaining the cleanliness of this area is your top priority. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.

Essential Functions:

  • Act as quality control ensuring guest satisfaction through training team members properly and adhering to company policy.
  • Perform inventory management, preparing, preserving, presenting and organizing stock and monitoring food supplies. Communicating pars and needs with back of house.
  • Take ownership of the department, lead, motivate and foster a team-oriented work environment.
  • Prepare schedules which properly staff the department for business demands. Manage labor.
  • Supervision of daily set – up and break down of pool and beach.
  • Acknowledge guests promptly and efficiently upon arrival, escort guest to seat, provide towels, offer menu and water, and notify server of guest’s arrival. Establish a good rapport!
  • Coordinate closely with team and management on VIP’s, special request, and group arrivals.
  • Follow proper food handling and sanitary procedures.
  • Ensure that team members abide by Nevada State liquor regulations.
  • Operate and understands Point of Sale (POS) system.
  • Interact with guest to make sure that they have a pleasing experience.
  • Handle general guest recovery.
  • Communicate needs between front and back of house.
  • Motivate and delegate tasks to employees and making sure they are carried out accordingly.
  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
 
Position Requirements

Qualifications / Special Skills:

  • One year of restaurant supervisor experience recommended.
  • Must be 21 years of age.
  • Strong verbal and written communication skills required.
  • Possess exceptional problem solving and people skills.
  • Must be passionate in developing and mentoring others within the operation.
  • Have confidence, self-drive and be enthusiastic while making decisions in a time pressured environment.
  • Familiarity with POS systems, ex; Aloha, Micros, Info-Genesis.
  • Be responsible in handling challenging situations.
  • Available to work varied shifts when needed, including weekends, holidays, and nights.

What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):

  • Ethics, Integrity and Trust
  • Action Orientated
  • Approachability
  • Communication
  • Composure
  • Guest Focus
  • Position Knowledge
  • Professionalism/attitude
  • Teamwork

All Edgewood Team Members are Expected to:

  • Embrace and promote all facets of our vision, mission and values.
  • Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures.
  • Strategically balance customer, business, and team member needs.
  • Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.
  • Work with a broad-based constituency and provide excellent service to all internal and external guests.
  • Demonstrate cooperative behavior with colleagues and supervisors.
  • Keep information confidential as directed in the confidentiality agreement.
  • Support and comply with all Edgewood policies, procedures, and standards.
  • Protect Edgewood assets and report all safety concerns to supervisor or Security.
  • Be an ambassador of Edgewood inside and outside of work.
 
Shift -not applicable-  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Seasonal  
Category Food & Beverage  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://EdgewoodCompanies.appone.com



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