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Bilingual Family Advocate 

Category Social Services  


Primary responsibilities: Using resources provided by the Parent, Family, Community Engagement Framework, build professional engaging relationships with families in order to develop family goals that help families towards self-reliance and healthy interdependency. Ensure that families’ strengths and needs are assessed and that appropriate referral and follow-up services are provided.  Ensure that parent training, parent meetings, and other parent involvement activities are offered.   Strengthen and build new partnerships with community resources.



  1. Work with Childcare Resource & Referral to obtain referrals of prospective eligible children and families.
  2. Recruit children/families, interview applicants, complete applications and enter applications into ChildPlus.
  3. Maintain an accurate prioritized listing of eligible children waiting to enter the program.
  4. Enroll and re-enroll eligible children who have the highest priority according to the selection criteria.
  5. Maintain qualifying roster and child participation forms for USDA food program.
  6. Maintain on-going maximum center enrollment.
  7. Monitor children’s attendance for excessive absences or irregular attendance.
  8. Maintain current health records on all children enrolled.
  9. Assist with screenings as needed.
  10. Work with the Head Start support staff to ensure children receive the health, mental health, and/or special needs services they may be eligible for.
  11. Gather and maintain accurate non-federal share records and other documentation of parent involvement activities.
  12. Meet with families to gather information regarding family strengths and needs and develop a family support plan that includes goals, tasks, timelines and follow-up.
  13. Provide referral to families to appropriate service providers that will help meet the families’ interests and needs.
  14. Provide timely follow up to referrals and family support plans.
  15. Maintain accurate documentation of family files and family services provided.
  16. Plan and attend monthly parent meetings, workshops, trainings, and other parent engagement and literacy activities.
  17. Develop and distribute center newsletters, calendars, and flyers.
  18. Attend community inter-agency meetings to inform and update the community of services offered by Head Start and encourage collaboration.
  19. Ensure policy council representation is met for each scheduled meeting.
  20. Participate in school readiness transition committee.
  21. Advocate on behalf of ECS Head Start and the children and families enrolled in the program.
  22. Submit accurate reports as requested.
  23. Continue to pursue education and/or professional development goals.
  24. Perform other job related functions as required.

 (These essential job functions are not to be construed as a complete statement of duties performed.  Employees will be required to perform other related marginal duties as required.)



  • This position reports to the Director of Family and Community Engagement



  • High School Diploma or equivalent required; Associate degree in Social Work, Psychology, or other human services related field preferred
  • Experience working with populations served by the grant, expectant women and children birth through age four preferred

·         One to three years clerical / data entry experience

  • Fluency in Spanish strongly preferred

 (A comparable amount of training, education or experience can be substituted for minimum qualifications.)



  • Both verbal and written fluency in Spanish and English is strongly desired
  • Ability to safely transport families to appointments, Central office, etc. when necessary
  • Knowledge and experience related to child development and early childhood education; the principles of child and expectant women health, safety, and nutrition; adult learning principles, and family dynamics
  • Ability to effectively present information and respond to questions from all members of the staff and the general public with varying abilities
  • Ability to communicate with and motivate families to achieve set goals
  • Knowledge of community resources and the skills to link families, especially those coping with crisis, with appropriate agencies and services
  • Able to maintain a flexible working schedule in order to accommodate families and program activities, which include some evenings and weekends
  • Ability to demonstrate problem solving skills, counseling skills, and empathy toward needs of parents
  • Knowledge of applicable safety and abuse-reporting procedures
  • Ability to work independently with little direct supervision
  • Knowledge of Microsoft Office products at an intermediate to advanced level
  • Ability to maintain confidential information
  • Ability to set up and maintain accurate records & files
  • Ability to plan and organize work as well as maintain records and prepare reports
  • Ability to multi-task, prioritize and work in fast-paced environment



  • Valid driver’s license & automobile coverage including liability and uninsured motorist coverage in amounts of at least $50,000
  • Satisfactory Driving Record (as outlined in Vehicle Driving Policy)



  • Works inside in an child care setting
  • Local travel to multiple homes required



  • Acceptable eyesight (with or without correction)
  • Acceptable hearing (with or without correction)
  • Ability to access file cabinets for filing and retrieval of data
  • Ability to sit at a desk and view a display screen for extended periods of time

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

Position Requirements  
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Salary Range 16.83-19.24  
Travel Requirements  
Position Bilingual Family Advocate  
Close Date  
Post Internal Days 0  
Created By Wendy Rogers  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s)  
Req Number SOC-20-00009  
Open Date 5/27/2020  
Location Mt. Dora HS/EHS  
About the Organization Episcopal Children's Services is a recognized leader in early childhood education serving more than 50,000 children and their families in seven counties in Northeast Florida - Baker, Bradford, Clay, Duval, Nassau, Putnam and St John's. In addition, ECS recently became the new Head Start/Early Head Start grantee in Marion, Dixie, Gilchrist, Lake, Levy, and Citrus counties and the Early Head Start grantee in Gainesville. As a result, we now serve another 1,500 children and their families in these areas.

ECS uses research and best practices to help families ensure their children enter school ready to learn. Our talented, dedicated teachers and staff work proactively with children from birth to age five and their families to build a strong educational foundation. It is a "whole" child approach - helping kids grow intellectually, emotionally and socially.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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