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Medical Records-Entry Level 


Provides administrative and clerical support to Quality Assurance in processing medical records requests. Answers phones, compiles data into various agency computer systems and prepares reports, as directed. Prepares invoices and collects credit card payments for record releases. Assures departmental goals and/or objectives are accomplished within the prescribed time frame by performing the job responsibilities personally. Record keeping maintenance (i.e. program, client charts), filing, data collection, billing preparation, processing incoming record requests, reporting, opening and closing/pulling client charts, data entry and storage.

Key Responsibilities:

Proofreads work for accuracy

Completes and distributes records on a timely basis.

Completes and distributes reports on a timely basis (i.e. monthly, weekly, daily)

Maintains files and copies of all information received and distributed

Accurately takes calls/messages

Assists staff with documentation by reviewing entries and requesting information, as directed

Trains new staff on computerized clinical/medical records system, billing entry and general office procedures, as directed

Engages in department/program related performance improvement processes and activities

Operates office equipment, including telephone, computer, printer and fax/copier and assures office equipment is working properly or contacts and arranges for necessary repair personnel to fix the problem

Responds promptly to client needs

Assists clients (over the phone and via email) by communicating in a positive, friendly and professional manner

Serves as an important contact to clients, lawyers, doctors offices and anyone who requests medical records

$16.82 an hour

excellent benefits package, including medical, dental and vision

paid time off, sick time and 401K benefits

Specialty for Medical Records:

Understands the agency’s policies and procedures governing the release of Protected Health Information (PHI). Reviews and processes requests for release of PHI.  Prepares copies of PHI to be release. Coordinates approval by clinical supervisor.  Advises the agency’s Privacy Officer of any issues regarding specific PHI to be released. Informs the clients/requester and manages the process with the client/requester for release of PHI. Generates invoices based on fees for processing PHI. Transmits PHI according to the form (paper / electronic) determined by the requester. Tracks the status of the release of PHI and documents in Evolv. Provides status reports to the Privacy Officer. Other tasks as assigned.


Position Requirements


  • High school diploma or general education degree (GED
  • Valid driver’s license required and must be insurable by agency’s automobile insurance

Care Plus NJ is an Equal Opportunity Employer.  The Equal Employment Opportunity Commission (EEOC) has clarified that asking employees whether they have received the COVID-19 vaccine is not a disability-related inquiry under the ADA.  Care Plus as a healthcare provider mandates that all new hires have the COVID vaccination prior to the start date of employment. Requiring all employees to have the COVID vaccination is for the protection of our employees and the clients we serve.  Therefore, prior to Orientation you will be required to upload proof of your COVID vaccination or at the very least, proof of your first vaccine shot.  Failure to have this information timely upload to the onboarding portal may result in delay of your start date and/or withdrawal of the job offer.

Full-Time/Part-Time Full-Time  
Shift Days  
Location Main Site  
About the Organization CarePlus New Jersey is a northern New Jersey provider of recovery-focused mental health, substance abuse, and family services that address the unique needs of individuals with a holistic approach to recovery and overall wellness.

Operating out of over 23 sites - including three outpatient centers located in Paramus, Fair Lawn, and Montclair, ten residential facilities, offices at three local hospitals, and seven community offices - our services are convenient to clients located throughout Northern New Jersey. We also provide educational programs on mental health-related topics to area schools and community groups.

For more information, visit  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.  
SuperVFlg None Specified 

Full Time or Part Time None Specified 

supervisorUID None Specified 

This position is currently accepting applications.

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