Description of duties and responsibilities
The Clinical Case Managers will act as a “first responder,” addressing complex crises involving both psychological and environmental components. They will be the single point of contact for victims and will provide most services, including clinical case management, psychotherapy, advocacy, substance abuse treatment, and assertive outreach as needed. They will work holistically, ensuring that care and discharge plans meet the physical, social, and emotional needs of patients. Responsibilities include but are not limited to:
Coordinates all of the client resources needed
Completes a comprehensive assessment of the clients’ needs and identify resources, including basic needs and assist in accessing these services
Actively engages with the client, including going with client to court dates or to medical appointments and housing and financial assistance organizations
Provides therapeutic and trauma informed case management using a wraparound approach
Provides therapy sessions using EBP models to increase client’s coping strategies, emotional wellbeing and to increase support systems and protective factors as well as improve functioning
Responsible for documenting all aspects of the services provided as well as creating a care plan with client. (psychological and practical need)
Links clients to community resources as needed (housing, food, health insurance and medical care, victim compensation)
Helps client address substance abuse issues as needed in treatment and referrals if needed to detox or residential treatment
Provides telephonic crisis intervention to clients on a rotating basis
Part of a multidisciplinary team
Education/Qualifications
Master’s degree with professional license in the mental health/social work field.
(LAC, LSW)
Full time Clinical Case Managers must have at minimum a provisional clinical license; advanced clinical license preferred
CADC or substance abuse knowledge and/or treatment with multicultural clients (LGBTQ, underserved minorities) prefered
Reports directly to the Bergen County TRC Program Coordinator
Knowledge of trauma-informed care and evidence-based practices, such as Trauma Focused Cognitive Behavioral Therapy and/or EMDR/ARC/Seeking Safety
Experience with underserved populations
Strong clinical intervention skills
Strong communication, listening, organization and problem solving skills
Travel is required between service area
A valid driver’s license and must be insurable by agency’s automobile insurance
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