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Business Office Manager 

Category Administration  

Ingleside Communities is located in beautiful Mount Horeb, WI just south of Madison. We are a not-for-profit community based facility, and have a reputation for providing quality care to seniors in the Madison and surrounding communities since 1972. Our campus includes nursing care and rehabilitation, assisted living and senior independent living apartments. To learn more about Ingleside Communities, find us online at:

We are seeking an Experienced Business Office Manager to fill a recent full-time vacancy. This is a unique opportunity to work with a professional team at one of the Madison area’s highly respected senior living facilities. The Business Office Manager plays a key role in ensuring we meet our financial goals. The ideal candidate will have experience in healthcare accounts receivable, insurance billing (including Medicare and Medicaid), general ledger and overall financial management. They will also be a customer focused, organized, detail oriented, self-motivated professional who enjoys dealing with people on a daily basis.

If you’re interested in working with a team of professionals where you are a valued team member, this opportunity is for you! We’re consistently rated a 5-Star facility by the Centers for Medicare and Medicaid. Come find what you've been searching for at Ingleside Communities!

In addition to our warm and welcoming work environment, we offer a Competitive Wage and a Comprehensive Benefit Package to Eligible Employees that Includes:

  • Insurance (health, dental, vision, life, short-term disability, accident, etc.) for eligible positions
  • 401k (with company match)
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Generous Paid Time Off
  • Flexible scheduling
  • On-Site Exercise Facility

Position Requirements

Essential Functions of the Job:

  • Management of accounts receivable to include monthly billing of all payor types, collection of monies billed, bank reconcilation and third-party reimbursement.
  • Verifies insurance information and ensures proper payor information is gathered prior to new admissions. Collects prior authorizations for insurance purposes.
  • Oversees the accuracy and recording of patient daily census information.
  • Ensures efficient and effective billing for all services rendered on time and accurately (billing private pay residents, billing and submission of claims to appropriate insurance companies or hospices).
  • Follow up on uncollected bills and denied or unpaid claims
  • Knowledge of and application of Federal and State regulations that affect financial issues including Medicare, Medicaid, private pay and insurance claims.
  • Researches account discrepancies and performs month-end reconciliation of accounts receivable balances to general ledger account according to corporate standards.
  • Meets with residents/responsible parties to discuss resident accounts and/or obtain necessary billing information.
  • Assists clients with Medicaid application process
  • Reconcile month-end financial statements according to corporate standards timely and accurately.
  • Deposits and posts all collectables.
  • Provides supervision, leadership, education and support to Business Office Staff.
  • Assists with answering and distributing incoming phone calls as needed.
  • Participates in the weekend management coverage rotation.
  • Promotes a safe environment and enforces the elimination of fire and safety hazards.
  • Puts Patient Service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.

Qualification and Experience Requirements:

  • Associate Degree in Accounting or High School Diploma and Comparable Experience in Healthcare Billing and Accounts Receivable
  • Minimum 1-year experience in long-term care billing and accounts receivable
  • Experience in Medicare, Medicaid, Managed Care, and private insurance reimbursement
  • Minimum one-year experience reconciling accounts to the General Ledger
  • Excellent Customer Service and Communication Skills
  • Strong Computer / Technical Skills
  • Strong Organizational Skills
  • Detail Oriented
  • Must be able to Maintain Confidentiality
  • Desire to work with the elderly
  • Must be English literate in speaking and writing


Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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