The Business Systems Analyst – SharePoint Specialist is responsible for the management and support of the Grant PUD’s SharePoint platform services, such as Workflow and Search engines. The ideal candidate has the technical skills to ensure the platform is running optimally, automate manual maintenance tasks to meet business needs and provide N-Tier support to end users for Workflows and other platform solutions.
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Actively participate in the delivery of technology solutions and support the creation of artifacts related to business process enhancements and issues. Participate in efforts to produce documentation to support project delivery and define information architecture, including: Technical requirements, functional specifications, data flow diagrams, test cases, requirements traceability matrices, user stories and use case documentation.
Perform N-Tier support and meet established SLAs for the utility’s enterprise on-prem and cloud SharePoint environments.
Perform assigned tasks and follow through with minimal guidance and effectively manage multiple projects or tasks at any given time, setting priorities, schedules and meeting deadlines.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the underlying true needs.
Design, Organize, Document, Build, Test and deploy workflows, enhancements, updates and bug fixes to the utility’s Enterprise SharePoint environments.
Participate in the planning, development and execution of test plans and suites to ensure the functional and system requirements have been met.
Engage multiple stakeholders at all levels of the organization and manage expectations, facilitating meetings and communications.
Effectively prioritize and manage workload, including a variety of tasks with conflicting priorities. Perform query, analysis and reporting activities against moderately complex data models.
Other tasks as assigned.
Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
Actively participate in all aspects of our safety program, including but not limited to:
- Accepting feedback from supervisors and coworkers regarding your own safety performance.
- Reporting any safety incidents or close calls within 24 hours, and
- Alerting supervisors and coworkers to unsafe or hazardous working conditions;
- Following all safety policies and procedures;