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Program Manager for Childcare Enrollment 

About the Organization

Interested in Joining our CAPC Family?

At CAPC we are dedicated to the overall well being of children and families. We are dedicated to their protection and health both mental and physical. We are also committed to strengthening the family as a whole. This is what we do!

If you have the passion, CAPC is your place.

Here at the CAPC we know our job can get tough, it can pull at your heartstrings and leave you emotionally exhausted. But we also know that we are making a difference each and every day.

Join our amazing team.

Interested in a profession at the Child Abuse Prevention Council? Have a job you love but would like to give back in your free time? We'd love to meet you!

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Definition of Classification:


Under general supervision of the ERSEA Director, this position performs complex administrative work in the management of child care enrollment for multiple CAPC programs. This includes but is not limited to overall program management, work prioritization and assignment, enrollment, overall recruitment, staff supervision, reporting as required by laws and funding contracts, and case management. The ERSEA Program Manager is responsible for supporting the ERSEA Director in coordination of services that ensure enrollment goals are met.


Description of Duties:


Essential duties and responsibilities may include, but are not limited to:


  1. Have a solid working knowledge of all the rules, regulations, and laws that apply to all Early Education programs.
  2. Maintain current knowledge and interpret applicable rules, regulations, policies, procedures, contracts, State and Federal laws, codes, regulations and Performance standards.
  3. Oversee coordination of all Enrollment, Recruitment, Selection, Eligibility & Attendance efforts provided by ERSEA Staff.
  4. Assist Director in reviewing and approving all applications for accuracy, income, eligibility and timeliness.
  5. Develop systems that provide for ease of enrollment for all families. This includes, but is not limited to: the development and management of enrollment forms, strategies to streamline intake interviews, file systems, the data collection program, and Child Plus review. Support director in researching and developing resources that create timely and efficient workflow.
  6. Prepare all information as it applies to CDMIS and accurately input information into the Child Plus system.
  7. Review information in Child Plus to assure that the electronic record keeping system is accurate for each child; address discrepancies with staff in a timely fashion.
  8. Ensure that all information for parents is complete and accurate, including but not limited to; parent handbook and calendar of school days and holidays.
  9. Prepare all reports as required by funding sources in a timely and accurate fashion.
  10. Oversee the completion and accuracy of client and program files, ensuring timely training and counciling for staff to maintain accuracy and compliance.
  11. Deliver or facilitate training for staff on data quality and latest ERSEA Updates.
  12. Facilitates and participates in interviewing of new staff.
  13. Monitor attendance and enrollment for CAPC sites and communicate with ECE staff for low attendance issues. Ensure staff are working effectively with center staff to issue necessary notices and supportive services to families.
  14. Assist in referring parents to services as needed & ensuring ERSEA Staff follow up.
  15. Promote and maintain a sense of teamwork between Early Education, other CAPC staff, volunteers, Board members, and other individuals relevant to the successful operation of each program.
  16. Represent the agency in a consistently professional manner, always modeling a commitment to the agency’s Mission and Values.
  17. Maintain oversight of Family Engagement and Health Monitoring, ensuring that ERSEA Staff are completing monitoring requirements and follow up as appropriate and necessary.
  18. Responsible for coverage of caseloads during absences and/or in times of emergencies/disasters.
  19. Support the ERSEA Director in developing aggressive outreach and recruitment efforts that ensure full enrollment for each classroom throughout the year.
  20. Develop relationships and interact with other community-based service providers targeting the needs of families served. Develop aggressive recruitment strategies to address enrollment shortcomings.
  21. Work effectively with school districts, community organizations, government agencies, parents, students, and/or staff.
  22. Participate in audits as necessary.
  23. Appraise staff performance, give feedback and provide rewards and disciplines for assigned direct reports.
  24. Collaborate with staff on an ongoing basis to further program goals, respond to questions, problem solve and establish effective working relationships.
  25. Ensure on going monitoring, tracking, follow up and analysis of enrollment data and prepare reports as needed for management and contractual compliance.
  26. Assist the ERSEA, Program or Executive Director as requested.
  27. Network with other community agencies and participate when requested, in community and health fairs, presentations and other events designed to promote CAPC programs.
  28. Monitor and track Head Start and Licensing Health requirements of all children enrolled
  29. Assist with coordination of health related items such as ROI’s, Care Plans and CST’s.
  30. Other duties, both program specific and CAPC related, as assigned. Refer to ERSEA Task List.


Position Requirements

Minimum Qualifications


Education: Family Development Certificate or BA with major course in Early Childhood Education, social services or a closely related field.


Experience: Two years of relevant experience working with children and families or social work case management. CDE or Head Start enrollment experience preferred. Experience must include no less than at least two years of staff and/or volunteer supervision.


Knowledge of: The child welfare system, childhood development, California Department of Education Title 5, Funding Terms and Conditions, the Greenbook information, as well as licensing Title 22, Head Start Performance Standards and child abuse issues.


Ability to: Gather and analyze data; organize and write reports, read, understand, interpret and apply pertinent rules and regulations; express oneself clearly and concisely, both orally and in writing; establish and maintain working relationships with others; present oneself professionally.


Technical Skills: Intermediate knowledge of Microsoft Office (Word, Excel, Access, Power Point, Publisher) and ability to learn server general maintenance functions and other software as requested.


Condition of Employment: Employee shall be required to provide a T.B. clearance (checked every two years), submit fingerprints for Department of Justice Clearance, and provide annually, a DMV record report compliant with the Agency’s liability insurance requirements. Employee must have a car, a valid driver’s license, and proof of automobile insurance. Employee must demonstrate strong interpersonal skills and the ability to communicate with clients and co-workers in a compassionate, non- discriminatory, non-judgmental manner. Position is dependent on continued funding and is an at-will position. Available to work on evenings and weekends as required by supervisor.


Physical Demands: In order to perform the job duties associated with this position, the employee is regularly required to use his/her hands to finger, handle, grasp objects, tools and/or controls. The ability to talk, sit, stand, walk, and hear well is necessary.

The employee may also be required to reach with hands and arms, climb or balance, stoop, kneel, crawl, or crouch. On occasion, the employee may be required to lift and/ or move 25 pounds. Visual ability to judge distance, color, focus, and see peripheral objects is also necessary.


Physical demands described here are representative of those that must be met by every CAPC employee. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary $27 Hourly  
Req Number EAR-20-00013  

This position is currently not accepting applications.

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