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Title

City Clerk (Public Relations) Intern 

Open Date 4/16/2020  
Close Date Until filled  
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Bargaining / Non-Bargaining Non-Bargaining  
Division City Clerk's Office  
Location City Clerk's Office  
Reports To Chief Deputy City Clerk  
Schedule Flexible schedule depending on availability, up to 29 hours/week. Office hours are Monday-Friday, 8:00 am-5:00 pm and schedule may vary based on operational needs.  
Pay Rate $10.10/hr.  
Description

SUMMARY
Assists the office of the City Clerk with communications, public relations, social media and special projects for the City of South Bend Common Council; provides administrative support to City Clerk regarding communication.

SUPERVISION EXERCISED
None.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.
• Assists with development and execution of communications and marketing pieces to the general public, media, neighborhoods, and internal staff with an emphasis in communication media as well as design and graphics.
• Develop and implement social media strategies/campaigns across all channels (Facebook, Twitter, Instagram, Pinterest and YouTube).
• Maintains and coordinates scheduling for production of individual council member messages as well as sub-sets to the entire council message.
• Will work on branding and specific campaigns
• Assists with media, events, and special projects coordination and others as needed.
• Will join City Communicator’s group to keep up-to-date with branding within the City
• Will attend all City Clerk’s on and off-site events in order of priorities
• Works in conjunction to the City Clerk and the Clerk’s staff.
• Manage day-to-day social media logistics, messaging and ongoing needs. Develop and implement strategies to minimize the impact of negative reviews/feedback on social media.
• Monitor social media accounts outside of standard work hours for negative comments and work with the City Clerk on appropriate responses.
• Organize initiatives and plan events or press conferences
• Liaise with media and handle requests for interviews, statements etc.
• Collect, track, and measure social media analytics to generate reports and make informed decisions based on the results for engagement, campaign building, audience targeting, and future content choices.
• Create and disseminate content for all online/print calendar listings.
• Perform other related duties as assigned.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assumes additional responsibilities as requested.

QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Position Requirements

EDUCATION AND/OR EXPERIENCE
• Senior level high school student or college student enrolled in Marketing, Communications, or Public Relations 2 or 4 year degree program; or degree in communications or journalism.

KNOWLEDGE, SKILLS AND ABILITIES PREFERRED
• Strong verbal and written communication skills.
• Self-motivated and organized.
• Knowledge of digital marketing with emphasis on Social Media.
• In-depth knowledge of social media platforms, their respective participants (Facebook, Twitter, Tumblr, Yelp, Google+, YouTube, Instagram, Pinterest, etc.) and how each platform can be deployed in different scenarios.
• Working knowledge of the principles of Search Engine Optimization (SEO), including keyword research.
• Experience with traditional media channels.
• Knowledge of traditional and digital marketing domains.
• Ability to represent in a clear and professional manner.
• Excellent written, verbal and proofreading skills.
• Able to speak and write Spanish a plus

CERTIFICATES, LICENSES, REGISTRATIONS
• Valid Driver’s License preferred but not required.

EQUIPMENT
Personal computer, telephone, and other general office equipment (including but not limited to printers, copy machine, scanners, etc.).

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

WORK ENVIRONMENT
Majority of work performed in a normal office environment, with some outside work completed for special events, which may include physical set-up of equipment. Flexible work schedule preferred, due to the time and nature of events.

 
Required Pre-employment drug screen required  
About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.


***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***  
EOE Statement EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer at aderose@southbendin.gov and Office of Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).  

This position is currently accepting applications.

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