Account Manager
What We Do
We provide services to our clients for health, safety and environmental monitoring.
Why We Do It
We help to protect and support workers on remote industrial sites.
How We Do It
With world class training, we serve to protect workers, assets and the communities where we work.
About the Role
The role of an Account Manager is to oversee a portfolio of assigned customers and develop new business from existing clients. They are expected maintain an extensive field presences and actively seek new sales opportunities with clients in their assigned area.
Responsibilities
Strategic Sales
- Promote HSE through the exercising of sound and ethical business practices as related to the customers and the public
- Gather competitive information and other market information regularly while interacting cooperatively with other members of the sales team
- Identify business opportunities with new customers
- Answer client queries and identify new business opportunities among existing customers
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Work with Corporate Contract Manager to negotiate contracts and close agreements to maximize profits
Reporting and Monitoring
- Monitor operations in their area to ensure that client needs are being appropriately met and that all corporate policies and procedures are being adhered to
- Clearly communicate the progress of monthly/quarterly initiatives to internal stakeholders
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with Calgary sales team to identify and grow opportunities within territory
- Prepare and present quotations
Education and Certifications
- BA/BS degree in Business Administration, Sales or relevant field
Experience
- 5 years or more working as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
- Solid expertise with CRM software and MS Office
- Solid expertise in Midstream and Industrial Sales
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Personal Characteristics
- Trustworthy - Earns and deserves the trust of customers and colleagues
- Service-Oriented - Ready to go the extra mile for their clients. Deeply understands the goals, drivers and needs of others
- Problem Solver - Hustles to find a solution; willing to roll up their sleeves to get the job done
- A Closer - Knows when to ask for the business; isn't afraid to discuss value or money
- Fact-based - Based in reality; knows that 'hope is not a strategy'
- Rapport and trust should be core values when it comes to managing accounts
- Passionate about what they doing and believe they can make a difference
Other Details
We are looking for a candidate that is local to Fort McMurray.
This job posting communicates the top priorities for success and does not reflect the entire role; a complete job description will be provided to those in the final interview process.
We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities we serve.
Professional references may be required from former hiring manager(s) and former supervisor(s).
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