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Title

Guest Service Rep 

Category NGO Eddys  
Description

*Eddy's Resort is temporarily closed, however we are still accepting applications for Guest Service positions. We will be in touch with all applicants, and will be scheduling interviews when we reopen. 

ESSENTIAL DUTIES OF THE POSITION:

  • Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately, thus protecting the company’s assets.

  • Responds to guest requests, complaints or inquiries courteously and promptly.

  • Enters changing reservation information into computer system.

  • Posts charges to guest accounts and processes payment of accounts.

  • Ensures a maximum level of service and satisfaction is achieved and maintained.

  • Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing of accounts.

  • Is knowledgeable (cross-trained) in other positions within the Hotel.

  • Any and all other duties as assigned.

 
Position Requirements

SPECIAL QUALIFICATIONS:

  • Must possess excellent communication skills; Previous hotel experience preferred.

  • #HPIndeed

 
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift Various Shifts  
Position Guest Service Rep  
Division Eddys Resort  
Close Date  

This position is currently accepting applications.

Apply Now



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