Share Email Opening Title Welcome Center Program Coordinator  Position Welcoming Center Program Coordinator   Full-Time/Part-Time Part-Time   Base Wage $14.00 per hour   Description This position is considered part-time and will be scheduled 20-25 hours per week. Summary Responsible for performing professional casework duties and provides self-sufficiency evaluation for individuals and/or families experiencing an immediate crisis. This position is responsible for the completion of needs assessments, assisting customers in identification of skills, strengths, motivation, supports, etc., in achievement of self-sufficiency. In conjunction with the customer, the case-manager establishes a responsibility and service plan addressing barriers to self-sufficiency. As part of a case management team, the case-manager identifies appropriate community resources, ensures clients receive the necessary transitional and long-term services when multiple services are needed. Examples of Essential Functions include the following. Other duties may be assigned. Participates in all required orientation and trainings. Participates in both internal and external Welcoming Center/Open Door activities. Provides needs assessment on new customers, schedules customer appointments, generates closure letters and creates and maintains customer files which includes bookkeeping. Evaluates customer's level of self-sufficiency; determines appropriate level of independent need to become self-sufficient; verifies needs for crisis assistance for food, clothing, shelter, utilities, child care and other client needs; arranges delivery and payment for goods and services; connects customers with public and private community resources for employment; monitors progress for successful follow-through; counsels customers through the process of goal achievement; provides feedback and encouragement; assists in problem-solving and crisis management; provides counseling and resources to customers in immediate need. Identifies areas of potential risk to self-sufficiency including child safety, substance abuse, health issues, etc.; provides case management to coordinate transitional, temporary or long-term services from the continuum of services offered through DHS as well as Welcoming Center/Open Door community partners; provides case management to coordinate the activities of the case when multiple service providers are involved. Completes controlled work assignments involving practical application of a professional discipline, including research, data collection, and analysis and report preparation. Refers customers to appropriate DHS or community service providers and continues to provide case management until the customer meets their goals. Determines initial eligibility of the customer for categories of DHS and other public assistance programs, at the point of intake; verifies or receives verification of the collected information; interviews applicant in a personal interview to obtain additional information in order to make eligibility decisions; explains and interprets eligibility requirements to Welcome Center/Open Door customers; makes referrals to appropriate service areas; makes contacts with appropriate social service agencies to verify and identify eligibility factors and to determine special needs of applicants. Responds to routine inquiries from customers, maintains phone contact and initiates correspondence to determine changes in client's status; records case status changes, such as change in address, unit composition, food stamp and medical eligibility; updates data pertaining to assigned case load by completing and filing all case records; makes appropriate entries in case records of all actions taken; ensures that documents placed in record are accurate and complete. Understand the emotional, environmental and psychological problems confronting individuals that are facing crisis, able to relate to people of all ethnic backgrounds Develop case plans, establish realistic and attainable goals and demonstrate success criteria. Recognize and identify treatment for risk indicators and establish model approaches for problem solving.   About the Organization Mission SAL Community Services (SALCS) strengthens children, families, and individuals to build and enhance thriving communities. About Us SALCS operates Skip-a-Long Child Development Services - early care and education centers in Iowa and Illinois, The Home Child Care Network - a network of licensed and license-exempt home child care providers in both the Quad Cities and Peoria areas, Open Door - a crisis assistance program funded by IDHS to help individuals and families in crisis navigate local social services, SAL Child Care Connection - the child care resource and referral program in Peoria, IL, the Child Care Resource and Referral of Midwestern Illinois that serves the Illinois Quad Cities and surrounding counties, and Early Head Start Child Care Partnerships that serve Rock Island, Henry, and Mercer Counties in Illinois. SALCS is at the forefront of public policy and issues regarding early care and education and individual and family social services, and is dedicated to making sure all families have what they need to be successful, regardless of financial means.   EOE Statement SAL Community Services is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to actual or perceived race, creed (including religious dress and grooming practices), color, religion (or for requesting an accommodation for a religious belief), sex, age, ancestry, national origin, genetic information (as defined in Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA)), military status or discharge status, veteran status, qualified disabled veteran status, sexual orientation, gender identity or gender expression, transgenderism, marital status, citizenship status, familial status, physical or mental disability (or for requesting an accommodation for a disability), association with a disabled person(s), medical condition (including HIV or AIDS status, cancer related or genetic characteristics) arrest record (unless doing so violates contractual, funding, or licensing requirements), order of protection status, pregnancy (including conditions related to childbirth or breast feeding), homelessness or any other characteristic protected by applicable federal, state, or local law.   Location Open Door - IL Quad Cities   Exempt/Non-Exempt Non-Exempt   Open Date 3/6/2020   This position is currently not accepting applications. To search for an open position, please go to http://SALFamilyandCommunityServices.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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