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Billing Specialist 

Salary $19-26/HR  
About the Organization Phoenix Alternatives, Inc. (PAI) has been a vital part of our community since 1990. We were founded as a 501(c)(3) to serve people with developmental disabilities, maximizing integration into the community while pursuing meaningful, person-centered activities. PAI is a day program offering an array of services and opportunities for adults who want to design a life they love. You will find a culture that's respectful, team-oriented, and focused on meeting the unique needs of the people we serve.

Our mission is to engage individuals in meaningful participation in and connection with the community.

We invite you to join our team at PAI. We support a wonderful group of individuals with developmental and intellectual disabilities, including Autism, who have a wide variety of skills and interests.

The Billing Specialist is a critical thinker with attention to detail and prepared to assertively support PAI’s financial health. The Billing Specialist collaborates with multiple individuals and teams to create and deliver necessary billing processes and products that support the well-being of the company, the staff, and the participants.

  • Process billing attendance information
  • Ensure billing rates on service agreements are accurate; investigate and resolve discrepancies
  • Create reports including billing reports
  • Accurately process/submit all electronic claims per MN-ITS billing calendar

Hours: Work Monday-Friday days (flexible start and end times) with occasional evening or weekend work.


PAI offers three health and dental plans with significant company contribution toward the cost of the plans, along with company-paid short-term and long-term disability, life insurance, a medical pool of paid time, PTO, 10 paid holidays per year, and a 403B option.

Position Requirements

Education and Knowledge

  • High school degree or G.E.D. required. Prefer post-secondary education in medical billing or related course certificate in accounting, and/or bookkeeping
  • Related certifications such as CPP or FPC helpful
  • Working knowledge of MN-ITS (state medical billing), DWRS (Disability Waiver Rate System) or similar medical billing systems

Other Requirements

  • Ability to achieve and maintain a cleared MN Department of Human Services background check that allows unsupervised contact with program participants
  • Reliable transportation for work purposes, a valid driver’s license, a driving record approved by our insurance company and proof of valid car insurance

Skills and Experience

  • Effectively manage time and priorities, including a high level of accuracy
  • Anticipate and respond to changes and emerging needs to ensure billing processes are accurate and timely
  • Demonstrate flexibility and anticipate and respond effectively to change
  • Communicate in a responsive and respectful manner
  • Use sound judgment in making decisions. Critical thinking skills- rise to the occasion and create solutions to problems
  • Effectively learn and apply new skills, techniques, and approaches
  • Work equally well with big picture planning and essential operational and regulatory details
  • Appropriately manage confidential information and data privacy laws
  • Effectively communicate in the English language including giving and following oral and written instructions
  • Demonstrate knowledge of computers, Microsoft Word, spreadsheet applications, and financial databases.
Preferred Requirements: Experience working in a non-profit environment; Experience with DWRS (Disability Waiver Rate System)  
Location White Bear Lake, MN  
Keywords: Medical billing, Billing Specialist, Day Program, DD, ID, Developmental Disabilities, Disability Program, Payroll Coordinator, Payroll Specialist  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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