Walrus Oyster and Ale House seeks a Server for our 6,500 sq. foot, high volume, 250 seat restaurant, bar, and patio in the center of National Harbor, MD with views of the Potomac River!
In operation since September 2014, we break the corporate mold in our selection of staff. We celebrate individuality in appearance and demeanor, but require each of our team members to have a heart of hospitality. Creating a wonderful employee working experience is paramount to our culture. This ensures our associates will create the perfect experience for our guest.This 10 to 12-week intensive hospitality internship is designed for BA or BS candidates with little or no food and beverage experience. In a very short period of time, this program immerses the candidate into one of our restaurants exposing them to both technical and soft skills necessary to succeed in our industry. This position will help prepare the trainee to assume a management position upon graduation.
We train the candidate in an eight-day schedule as host, back server, bar back, server and finally floor supervisor position. We then allow that candidate to work five days per week (8 shifts) gaining valuable experience as well remuneration for host, back server, bar back, server and floor supervisor positions. In the final month of the program, the hospitality intern will be assigned floor management responsibilities where they will learn floor supervision as well as the ten management processes including (1) Weekly Sales Forecast (2) Wine Service (3) Beverage Inventory (4) Coaching and Counseling (5) Hiring Process (6) Payroll Process (7) Labor Schedule (8) Shift Close Out (9) Financial Statement Review (10) Yelp, Trip Advisor, Google Reviews and Social Media posting for Instagram and Facebook (11) Point of Sale Systems
Intern will report to the Restaurant Manager. He /She will also work directly with the General Manager, Assistant General Manager and Principals of Star Restaurant Group. The key responsibilities for the FOH positions will be to:
The Walrus offers a competitive advantage through hands on service leadership from management. Once in a supervisory role, interns are required to be on the floor actively enhancing the guest experience service throughout the shift. Service leadership includes:
This position is currently not accepting applications.
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