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Title

Clinical Applications Supervisor  

Category Information Services  
Req Number INF-20-00004  
Open Date 2/19/2020  
Number of Openings 1  
Department Information Systems 

Work type Regular Full-time 

Grade Grade 7A ($39.88/hr to $49.47/hr) 

FTE 1.0 

Posting Close Date 03/08/2020 

Description

The Clinical Applications Supervisor is responsible for supervising a team of full-time and part-time Clinical Application Specialists and serves as the escalation point for assistance with complex issues when needed. Leads the implementation of Meditech Solutions that have large organizational impact. Assists with coordination, assignment and management of projects, tasks and changes.

Provides hands on support for overall coordination of help desk and customer service activities.

KEY RESPONSIBILITIES

  • Manages the performance of applications specialist staff and provides assistance and coaching as needed including the approval of vacations
  • Ensures coverage of on call support and assignment of primary and secondary application analysts
  • Assists with the coordination and assignment of projects
  • Preparation/presentation of Performance Appraisals
  • Assists with cross training for knowledge sharing
  • Participates in inter-departmental meetings with expectation of scoping project requirements
  • Manages and monitors work attendance and coverage
  • Implements Meditech solutions that meet the needs of clinical and business stakeholders across the hospital
  • Authorizes changes to our Meditech system once investigation and testing have been completed
  • Help desk coverage for Meditech Expanse system during days and for on-call hours as required
  • Requires a flexible schedule based on Meditech Expanse and other application upgrade/update requirements
  • Review, estimation and prioritization of Meditech Expanse Change Requires which includes material preparation for Expanse Planning and Change Control Committee
  • Planning, leading and monitoring Meditech Expanse updates that occur multiple times over the year
  • Reviewing, assigning and following up on Meditech tasks including those during system upgrades
  • Knowledge of project management and change management preferred
  • Review and planning for Meditech Expanse Background job checks

QUALIFICATIONS

  • Minimum of 3 years Clinical Applications Specialist experience
  • Clinical designation and years of working within a clinical field
  • Help Desk experience
  • Proven project implementation experience
 
About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/

To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.be

Holland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.  

This position is currently not accepting applications.

To search for an open position, please go to http://hollandbloorview.appone.com



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