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Title

Spa Receptionist - C 

Position Spa Receptionist  
Location Edgewood Tahoe  
About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

The spa receptionist's focus is to provide world-class service to our guest by greeting, scheduling and providing knowledgeable sales services for all clientele.
They are responsible for setting a warm and welcoming tone for the Edgewood experience. This position requires strong customer service skills to be delivered efficiently, with upmost professionalism, while maintaining the company's expected high quality standards and adhering to the department standard operating procedures. All spa staff will exhibit excellence in cultivating the Edgewood Vision by executing both employee and guest engagement standards.

 
Position Requirements

• Excellent phone etiquette is a must and attention to spa appointment details is very important.
• Ability to learn new skills on the computer.
• Excellent customer service skills necessary.
• 2 years experience in luxury hotel customer services, or spa service.
• Experience working with Spasoft is preferred by not required.
• Must be a team player and have an upbeat attitude.
• Basic computer skills
• POS system knowledge
• The ideal candidate is a seasoned and highly effective professional.
• Previous experience in hospitality would be preferred and commitment to delivering a high level of customer service.
• Proven experience as hotel/spa receptionist or spa attendant would be advantageous.
• Proficiency in English.
• Excellent phone etiquette and communication skills.
• Polite and confident with a great deal of patience.
• Ability in multitasking and time management.
• Aptitude in resolving issues with customer-focused orientation.
• Available to work varied shifts when needed, including weekends, holidays, and nights.

 
Shift Various Shifts  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Part-Time  
Category Salon and Spa  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://EdgewoodCompanies.appone.com



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