Resident Coordinator Tier 2 Job Description
Job Title: Resident Coordinator - T2
Department: Client Services
Revision Date: February 12, 2020
Reports to: Program Manager
Positions Supervised: Direct Support Professional
The primary role of the Resident Coordinator is to provide daily living support to adults with developmental disabilities. This position oversees the client's support in areas of medications, healthcare, finance, appointments, personal care, nutritional needs, recreational needs, transitioning needs, integration into the community, and behavioral supports. This position is also responsible for managing the staff who work in the home.
Essential Duties and Responsibilities
Provide training, assistance, and support to clients in all areas of daily living as outlined in the client's POC (Plan of Care), ISP (Individual Support Plan), IISP (Individual Instruction and Support Plan), or PBSP (Positive Behavior Support Plan), and therapist approved treatment plan.
Supervise clients to ensure adequate safety.
Ensure adequate health care for each client.
Implement and evaluate individualized programs for clients.
Maintain client confidentially.
Maintain appropriate staff/client relationships.
Acknowledge the needs, wants, and rights of clients with dignity and respect.
Transport clients to and from all agency activities.
Coordinate transportation if Resident Coordinator is unable.
Accompany clients on outings and activities. (Specifically medical appointments/specialist)
Complete all forms, reports, and data sheets as required by Kittitas Interactive Management (KIM), Policies and Procedures (P&P) and the administrator.
Safeguard all company and client property.
Be aware and abide by all agency policies, procedures, and practices.
Report promptly instances of injuries, behaviors, abuse, and safety hazards, etc. to the administrator and follow chain of command.
Maintain an ongoing inventory of client's personal property.
Keep all hazardous materials, medications, etc. in the designated locked location.
Perform other responsibilities as defined by KIM and the administrator.
Report to work on time.
Maintain open communication with supervisor (Program Manager and/or Administrator about client needs, wants, concerns, or other that need extra reporting responsibilities (such as calling RCS-911).
While on duty Resident Coordinator is not allowed to partake of or have any illegal drugs, recreational drugs or alcohol on person or on premises of employment.
Resident Coordinator must be awake and alert while on duty.
Oversee the implementation and documentation of medications.
Resident Coordinator will need to maintain all MARs with medication changes as client's prescriptions change (adding new medications, decrease of dose, increase of dose, discontinue medications, sliding scale, or other)
Maintain open communication with Program Manager and report when medications such as OTC (over the counter), Topical (creams), eye drops, and other PRN's are down to 1 week supply or are soon to expire.
The ability to acknowledge and re-order medications that are not given on a regular base or medications that are not ordered in client's regular medication cycle (PRN's).
Implement a safe and clean environment in which our clients live by doing households ADLS (i.e., chores, meals, bathing, hygiene, removal of garbage, laundry, etc.)
Assist in resident money management:
In addition to normal staff responsibilities, Resident Coordinators must also have the following responsibilities:
Assist in the development and implementation of Individual Program Plans with the Program Manager (i.e., Inventory Updates, POC data changes, IFP data changes, etc).
Participate in IISP client goal instructions to help client achieve their short-term goals and long term goals.
Report and Maintain documentation of staff re-trainings as requested by upper management.
Assist in the management of fundraising events.
Participate in community events and programs that help improve the quality of life for the individuals that we support.
Perform other responsibilities as defined by the administrator.
Resident Coordinators will cross check all medications with MAR to verify correct accuracy of medication cycles and or new routine, PRN or OTC medications all have correct doses, times, dates and correct client name.
Oversee medication charting.
Pick-up monthly medications and review medications for any changes.
Set-up clients doctor appointments.
Assist in doctor correspondence and following through with medical changes.
Communicate with staff of medical changes.
Able to use the Therap system to help communicate client needs, wants, progress, data collection, and other.
Check for any side effects.
Delegate appropriate tasks to staff with guidance and verbal training before sending them out on appointment or task.
Acknowledge what is delegation, partial delegation, full delegation and what task can and cannot be delegated out.
Delegate staff and verbally talk through what is expected at medical appointments, instruct (physically show) what to take to appointments, and what to ask for and receive from appointment.
What to report from appointments if Resident Coordinator is unable to take client to medical appointment or other appointments.
Education and Experience
Minimum age of 18 years.
Current criminal background check, cleared by DSHS before working alone, unsupervised with clients.
Valid driver's license or Washington State ID.
Home telephone or Cell phone.
High school graduate or equivalent.
Ability to follow instructions organizes and set priorities, and the ability to work well with other staff and clients, exhibit job-related competency and ability to make independent judgment.
Ability to supervise staff and provide on the job training to new staff.
Must have a minimum of two consecutive years' experience working with developmentally disabled adults.
Intermediate knowledge of clients' basic plans, additional plans for client care needs and or behavior plans specific to client.
Intermediate training relevant to mid-level client care needs and or behaviors.
Intermediate experience supporting developmentally disabled adults.
Certificates, Licenses and Registrations
Preferred: The Buzz Peer Coaching Certificate
Preferred: Resident Coordinator Training Certificate
Knowledge, Skills and Abilities
Language Skills: Excellent reading comprehension and written communication skills required. For example: ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence. Ability to apply proper grammar, spelling, punctuation, and format to communications. Ability to present information in one-on-one, small group, and large group situations to management and staff.
Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference; ability to compute discount, interest, profit, loss, ratios and percents; and ability to draw and interpret graphs.
Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.
Computer Skills: Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.
Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 50 lbs.
Your Work Place
Internally, work is normally performed in a home setting, where exposure to conditions of extreme heat/cold, poor ventilation, and fumes are very limited. Noise level is moderate and may include sounds of normal house hold equipment (furnaces, telephones, etc.). No known environmental hazards are encountered in the normal performance of job duties.
Intent and Function of Job Descriptions
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by management as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.