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Title

Sales Engineer 

About the Organization Proton Dealership IT provides a fully outsourced IT department tailored specifically to automotive retail. Our dealership specific experience gives us a unique insight that enables us to introduce and manage the most effective IT systems for dealerships.  
Description

Proton Technologies, Inc. is a third-party IT services company that provides IT support and amazing customer service to over 300 auto-dealership clients across the country. We prioritize client relationships and enjoy the personal level of attention we give them. We are not the normal "ticket, ticket, ticket" IT support shop. Proton likes to keep the stress level low, the fun level high, and the quality of life excellent for our team. IT Support is a commodity, AMAZING service is not! 

Currently, Proton has an immediate opening for a Full-Time Sales Engineer to join our Headquarters in Raleigh, NC. Under the director of the CEO, the Sales Engineer is responsible for a variety of presale processes including (but not limited to) data analysis, sales quoting, and delivering initial estimates to clients. Through both virtual and in-person communication with clientele, the Sales Engineer must maintain a high level of professionalism and have a passion for problem-solving.  

 
Position Requirements

Primary Responsibilities of the Sales Engineer: 

  • Work with the Sales Administrator to condense and configure technical data from clients. 
  • Analyze data to determine any technical abilities that the client is lacking, and what technical services would satisfy those needs. 
  • Conduct onsite client assessments to further determine technical strengths/weaknesses and help generate advanced quotes.
  • Coordinate with clients/vendors/project managers to design and configure Cisco Meraki networks as needed.
  • Investigate and implement resolutions for any network/server errors. 
  • Maintain the highest level of availability for network resources and maximize uptime.
  • Efficiently configure technical gear upon arrival for deployment. 
  • Install and/or secure any network equipment.
  • Travel extensively, as required, for large company projects.

Essential Qualifications: 

  • Must have at least 3-4 years experience in a network support/management role. 
  • Associates or Bachelors Degree in a business or IT related field is preferred.
  • Able to translate technical service needs into non-technical, customer-oriented lingo. 
  • Strong sense of Firewall Configurations, Cisco, and Networking.
  • Expertise with network topology and routing. 
  • Comfortable with managing switches and access points. 
  • Familiarity with Cisco Meraki.
  • Has worked with troubleshooting firewalls and routers while maintaining a firm understanding of their roles. 

Non-Technical Competencies: 

  • Excellent interpersonal skills, especially via phone.          
  • Reacts well under pressure.
  • Attention to detail, creating a high degree of quality over quantity.
  • Demonstrates accuracy and thoroughness towards all projects.
  • A great attitude and eye for keen documentation.
  • A deadline-driven mindset with multi-tasking expertise. 
  • Ability to use innovation and creativity in problem solving scenarios.
  • Ability to work effectively in a team environment.
  • Ability to independently organize and prioritize work assignments.

 

Sounds like a good fit? Apply today!

 
Full-Time/Part-Time Full-Time  
Location Raleigh, NC  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Compensation:  
Number of Openings 1  
Open Date 4/13/2020  

This position is currently not accepting applications.

To search for an open position, please go to http://ProtonTechnologiesInc.appone.com



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