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Title

Telecommunications Network Engineer 

Category Information Technology  
Description

The Telecommunications Network Engineer analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem and develops system requirements and network specifications. Closely coordinates with other information system professionals to ensure proper implementation of network services. In conjunction with functional users, develops alternative solutions and backup plans.

Additional Responsibilities Include, but are not Limited To:

Network Upgrade Design, Implement, Support, and Sustain

  • Identify high level design requirements for the backbone to include redundancy, maintainability and disaster recovery requirements. Assist in the development of Concept of Operations (CONOPS), disaster recovery, and contingency operations plans.
  • Identify the detailed design requirements for the backbone to include server locations, user locations, projected traffic flows between devices, layer three devices and layer four protocols (Transmission Control Protocol).
  • Design, implement, and sustain solutions to include the following:
    • Overall topology (switch interconnection locations, Continuity of Operations Plan (COOP) scenarios, etc.).
    • Layer two design: spanning tree, trunking, speeds.
    • Operational Information: node addressing, server addressing (if changes are required).
    • QoS (Quality of Service)
    • Switchport level access controls and notification.
    • Streaming video IP protocols.
    • Wireless LAN.
    • IPv6 assessment and integration plan.
    • 802.1x – protocols and appliances
    • DNS/DHCP appliances
    • Wireless Intrusion Detection (WIDS)
  • Develop and perform testing requirements (critical items that need to be tested) to include:
    • Features.
    • Applications.
    • Operating systems.
    • Redundancy.
    • Capacity.
  • Develop and implement Fail-over solutions.
  • Troubleshoot and support existing production networking infrastructure (Cisco routers and switches) as well as newly installed technologies. On-call duty will be required.
  • Creation of lab environment for scenario simulation, testing and training.
  • Knowledge transfer to the NTS-LAN government employee staff and/ or contract personnel supporting the current contract.

Network Management

  • Define, document and implement a plan for Network Monitoring and Fault Detection.
  • Support network monitoring tools not limited to but including Hewlett Packard Enterprise Openview, Network Automation, Network Node Manager i, Concord eHealth, WhatsUp Gold, Solar Winds, including commands, scripts and utilities. Perform knowledge transfer, regarding tools and methods used, to designated government staff.
  • Network Monitoring and Fault Detection
    • Network management matrix (in Excel Format) explaining functions, tasks, tools used in plan.
    • Outlines of procedures used to complete tasks (Word Format)
    • List of training resources for using tools described in plan
    • Soft copies of all customized files and scripts used to configure network monitoring tools
    • All documentation stored on NTS-LAN share drive
    • Maintain updated LAN objects and configurations within Network Management Servers (NMS) to include Hewlett Packard Enterprise (HPE) Network Automation (NA), Concord eHealth, HPE Network Node Manager I (NNMi), ArcSight, RedSeal, NetSight, Solarwinds/Orion

Network Operations Support

  • Provide call-back support to DLA, Information Operations, NTS mission 24 hours a day, 7 days a week, 365/366 days per year.
  • This support includes low and high side environments.
  • In addition, this support requires response to after hour emergency support pages’/telephone calls.
  • Follow DoD/DLA, Information Operations policies and processes for information assurance.
  • Adhere to Information Technology Infrastructure Library (ITIL) practices as defined by DLA Enterprise Data Solutions.
  • Remain cognizant of and responsive to Joint Task Force (JTF) - Global Network Operations (GNO) Communications Tasking Orders (CTO) and assist DLA, Information Operations with the design solution and completion of assigned tasks.
  • Provide support for Continuity of Operations (COOP) planning and exercises and ensure DLA, Information Operations, NTS COOP capabilities are in place.
  • Collect and provide information needed in response to data calls or for assisting with DLA, Information Operations, NTS Enterprise Data Centers and Regional Site Locations.
  • Install, configure and maintain networking hardware and software for the DLA, Information Operations, Enterprise Network Infrastructure.
  • Capable of troubleshooting, administering, configuring and maintaining the following:
    • Enterasys, Brocade, and/or Cisco Catalyst and Nexus network hardware and software.
    • INFOBLOX Grid Manager
    • Pulse Secure IC Series Unified Access Control Appliance
    • Great Bay Beacon Server
    • Cisco Access Control Servers (ACS)
    • Cisco Prime, Wireless Controllers and access points
    • Network sniffer technologies, including WildPackets, OmniPeek, NetScout InfiniStream
    • Network Management Software, including HPE Network Automation (NA), HPE Network Node Manager (NMNi), Concord eHealth, RedSeal, NetSight, Wildpackets, Solarwinds/Orion, SecureCRT
  • Capable of troubleshooting, administering, and maintaining the following:
    • Open Systems Interconnection model (OSI model) Layers 1-7
    • Network Protocols, including IPv6 and IPv4 (TCP, UDP, ICMP, IGMP, ARP, AH, ESP, VRRP)
    • IEEE Standards: 802.1x, 802.1Q, 802.1s, 802.1D, 802.1W, 802.1ax, 802.3, 802.11
    • Authentication, Authorization, and Accounting Protocols, including TACACS+ and RADIUS
  • Responsible for providing problem diagnosis, data capture, analysis and resolution of LAN problems for the entire DLA, Information Operations, NTS Enterprise Network Infrastructure, with a focus on the Region and the Enterprise Data Solutions (formerly Transaction Services/DAASC).
  • Responsible for creating Change Management (CM) Plans per CM Policy, and attending the Configuration Control Working Group (CCWG) Meetings for all Enterprise Change Requests (ECR) submitted.
  • Schedule, coordinate, and submit Network Scheduled Outage (NSO) Requests.
  • Manage and monitor the DLA, Information Operations, Enterprise Network Infrastructure LAN and Enterprise Data Centers under the direct control of the government appointed COTR.
  • Track, analyze and provide DLA, Information Operations with updated usage reports. These reports will be posted at a Government specified site.
  • Provide high-level problem diagnosis, i.e., data capture and analysis, in resolving LAN problems for both internal and external DLA Enterprise Data Solutions and Enterprise Network Infrastructure customers, with technical representatives both commercial and government to resolve any and all network related problems. An example of a commercial entity would be Cisco technical support.
  • Participate in implementation planning and/or strategy meetings for all upgrades to the DLA, Information Operations Enterprise Network Infrastructure (to include the Data Centers) that relate to LAN and Data Center services.
  • Provide cable/network testing analysis as needed through the use of cable testing equipment and/or sniffers.
  • Provide call-in support on an as needed basis and participate in the DLA, Information Operations Regional network infrastructure on-call rotation. After hours call back may be automated and controlled through these locations and Enterprise infrastructure Remedy incident reporting system.
  • Provide on call support approximately every two (2) weeks. Typically, the on call support personnel receive one (1) call per week, 50% of which require on-site support.
  • Provide support with ensuring appropriate audit logs are captured and stored via the DLA Enterprise implementation of the ArcSight logger system.
  • Implement applicable patches including Information Assurance Vulnerability Assessments (IAVAs), Information Assurance Vulnerability Bulletin (IAVBs), and Tasking (TAs) for their network environment (NE).
  • Apply security requirements to the operating system for the Network Environment (NE) and computing environment (CE) used in their current position, per Security Technical Implementation Guidelines (STIG).
  • Receive, process, and report final response/actions for DLA Computer Emergency Response Team (CERT) Tasking and IAVAs to curtail vulnerabilities.
  • Search computer and network logs for unauthorized entry attempts or activity and reporting any findings.
  • Ensure that hardware, software, data, and facility resources are archived, sanitized, or disposed of in a manner consistent with system security plans and requirements.
  • Determine the location, installation, and cabling requirements for access points and antennas.
  • Use provided man-lift for the installation of access points, antennas, and cabling required for established service and to retrieve defective units for repair.
  • Perform troubleshooting normally associated with network-connected terminals for software and hardware problems.
  • Responsible for attending ArcSight working group meetings and will assist with makingtechnical recommendations and resolving issues.
  • Have the ability to troubleshoot, repair/install interior building network cable infrastructure.
  • Manage accounts, networks rights, and access to the network environment systems and equipment.
  • Provide DLA, Information Operations with informal training for personnel at both local and remote organizations. When appropriate, a training documentation will be developed and delivered to the Government.
  • Perform knowledge transfer, regarding tools and methods used to designated government employees/ or contract personnel supporting the current contract.
  • Ensure best practices are used to install new network cabling in such a way that all cable paths and cable routes are clean and serviceable.
  • Network Performance Reporting Plan Documentation required.
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
 
Full-Time/Part-Time Full-Time  
Requisition Category  
Req Number INF-20-00014  
Location Ogden, UT  
About the Organization Here at Sawdey Solution Services, an ISO 9001-14001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:




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Don't just take our word (and others' words) for it… We invite you to come experience Sawdey Solution Services!  
EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!  

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