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CSU Mental Health Technician (FT) 


The Richmond Behavioral Health Authority is currently recruiting for full time Mental Health Technicians in our crisis stabilization unit (CSU), a 16 bed state licensed facility specializing in crisis stabilization and hospital diversion for mentally ill adults. The facility is located in our main building the in the City of Richmond.

General Definition of Work

Mental Health Technicians preform intermediate skilled human support work maintaining the safety of clients, monitoring clients with special needs, coordinating meal delivery and serving clients, facilitating educational groups, teaching clients coping skills, performing and assisting clients with laundry duties, encouraging clients to adhere to treatment requirements, and related work as apparent or assigned. Work is performed under the moderate supervision of the Lead Mental Health Technician.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Facilitates and leads group activities; engages clients.

Monitors and assists clients with activities of daily living.

Performs customer service duties by meeting and greeting clients upon arrival for treatment; admits clients to the unit by taking inventory of belongings; conducts tours and orientation of unit; cleans and maintains bedrooms.

Maintains the safety and cleanliness of the unit.

Performs laundry duties for unit and client laundry; assists clients with special needs; serves meals.

Performs filing duties and provides directions.

Prepares and maintains clinical documentation and completes progress notes; completes shift reports.

Organizes the group room and the kitchens.

Coordinates discharges in full consultation with the case management team.

Faxes meal requisitions listing census counts to the catering organization.

Knowledge, Skills and Abilities

General knowledge of community and Authority resources, programs, and of regional and State sources for the community service population; general knowledge of interviewing and supportive counseling techniques; general knowledge of social casework techniques; some knowledge of human development and behavior; some knowledge of the theories, principles and techniques of individual, family and group therapy; ability to solve problems within scope of responsibility; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with medical personnel, law enforcement, clients, associates and the general public.

Position Requirements

Minimum: Bachelor’s degree in social work, psychology, rehabilitation counseling or human services - related field from an accredited college with a least one year experience working with the seriously mentally ill; must be able to submit official transcripts; must have evidence of 1,500 hrs of supervised experience obtained within 5-yr period. Two year’s experience working with dually diagnosed clients preferred. Must qualify has a QMHP-A. Two years of experience working with dually diagnosed clients preferred. Assists in providing safe and effective client care in assigned areas, to include assisting with personal care, close monitoring, acting as part of multi-disciplinary treatment team and facilitating psycho-educational groups. Assists with patient recreational activities. May assist with transporting patients. Full time position must be able to work all shifts, and every other weekend.

Special Requirements

Valid driver’s license in the Commonwealth of Virginia.

CPR/First aid, CPI, Human Rights, QMHP and HIPAA certifications.


Full-Time/Part-Time Full-Time  
Open Date 2/11/2020  
Close Date  
About the Organization Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance use disorders and prevention services to the citizens of the City of Richmond. Integrated services are available for adults, children and families through a central intake unit. Services are provided directly by staff of the Authority and through contracts with private providers in the community.

Mission: RBHA enhances the quality of life for the people of Richmond by promoting and providing quality behavioral health and developmental services that are available, accessible, and cost-effective.  
Starting Salary Range $20.34 plus differential  

This position is currently accepting applications.

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